Highlighted
MCEmcee
Copper

U2715H physical buttons not working

Hi all,

I can't find any related posts for my issue. Not long ago the front buttons on my U2715H monitor stopped responding. I can't even turn the monitor on/off except by unplugging it, although it automatically turns on when plugged in so it's generally usable right now. Is there any possible fix besides sending it into Dell for repair? And if not, how do I get that process started? I see that it has a five year manufacturer's warranty.

Thanks!

0 Kudos
1 Reply
Moderator
Moderator

RE: U2715H physical buttons not working

Dell does not repair monitors. We exchange them while under the purchased limited warranty. You don't automatically get 5 years. The default warranty period is 3 years. Years 4 and 5 were at additional cost to you at the time of purchase.

Go here.

0 Kudos