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Sangly
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U2715H, what is 'Design by 42' on my monitor case for?

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Hi

I have an U2715H and etched on the back of the case in big writing it says
"Design by 42".

Why is it there and what does it mean?

Thanks

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Re: U2715H, what is 'Design by 42' on my monitor case for?

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Does that matter on these forums that I didn't buy it from Dell?
* For tag/warranty ownership issue, yes.

Kind of weird for a branding exercise to be secret.
* Dell did not do this. Someone prior to you bought this U2715H, added that engraved "Design by 42", then returned it to Dell where it was sold as Used/Refurbished.

This isn't part of Dell's branding at all is it?
* No.

how would the service tag help with this?
* I could then tell you how many owner's it has had.

how experienced are you with Dell monitor cases?
* Pretty experienced. I have been working the DCF (Dell Community Forum) Monitor Forum since 2001.

Might Dell have started doing this in 2017 without your knowledge?
* No. They would have notified us via email of such activity.

Do you have access to some kind of Dell company 'social media' or intranet where it might be possible to query this?
* I actually called Dell Displays Team to verify that we do not do monitor case engraving.

Does Dell offer any kind of service for custom branding on cases like this?
* Nope.

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Moderator
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Re: U2715H, what is 'Design by 42' on my monitor case for?

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This is the first time I have heard of this. Please post a picture.  For my notes, send me via Private Message the U2715H service tag number.

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Sangly
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Re: U2715H, what is 'Design by 42' on my monitor case for?

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Design by 42 photo:

designby42.jpg

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Re: U2715H, what is 'Design by 42' on my monitor case for?

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* When was this purchase made?
* Was this purchased directly from Dell?
* Send me via Private Message the monitor service tag number and the 20 digit S/N

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Sangly
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Re: U2715H, what is 'Design by 42' on my monitor case for?

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Purchased it a week or so ago, not from Dell.
Does that matter on these forums that I didn't buy it from Dell?

When I saw it first I thought it was some new Dell branding thing. But there was nothing about it on the box, nor in the manuals. I googled and can't find anything about it... kind of weird for a branding exercise to be secret.

This isn't part of Dell's branding at all is it?

I'm not at the monitor so I can't check it right now, but how would the service tag help with this? Other than saying it was made in mid 2017 and sold to the wholesaler/retailer?

Unusual question, how experienced are you with Dell monitor cases? Might Dell have started doing this in 2017 without your knowledge?

Do you have access to some kind of Dell company 'social media' or intranet where it might be possible to query this?


Thanks

 

Edit: Does Dell offer any kind of service for custom branding on cases like this? If I wanted to have a company logo or service mark etched on my monitor case can Dell do that?

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Moderator
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Re: U2715H, what is 'Design by 42' on my monitor case for?

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Does that matter on these forums that I didn't buy it from Dell?
* For tag/warranty ownership issue, yes.

Kind of weird for a branding exercise to be secret.
* Dell did not do this. Someone prior to you bought this U2715H, added that engraved "Design by 42", then returned it to Dell where it was sold as Used/Refurbished.

This isn't part of Dell's branding at all is it?
* No.

how would the service tag help with this?
* I could then tell you how many owner's it has had.

how experienced are you with Dell monitor cases?
* Pretty experienced. I have been working the DCF (Dell Community Forum) Monitor Forum since 2001.

Might Dell have started doing this in 2017 without your knowledge?
* No. They would have notified us via email of such activity.

Do you have access to some kind of Dell company 'social media' or intranet where it might be possible to query this?
* I actually called Dell Displays Team to verify that we do not do monitor case engraving.

Does Dell offer any kind of service for custom branding on cases like this?
* Nope.

Sangly
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Re: U2715H, what is 'Design by 42' on my monitor case for?

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This is a bit lame, but how do I PM you?

Never mind... I figured it out.

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Sangly
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Re: U2715H, what is 'Design by 42' on my monitor case for?

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Just want to say thanks for your help with this. You've saved me from being defrauded. I really appreciate your help. Thank you.

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