2 Posts
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2416
U2717D, D6000, no HDCP
Hello everyone,
I am running a XPS 13-9350 with a D6000 dock and a U2717D. Playing Blu Ray movies with PowerDVD 15 or HD movies from iTunes doesn't work. A CyberLink analysis tool says my external monitor is not HDCP compliant. I connect the monitor with a DP 1.4 cable to the docking station. I tried to update all the possible drivers and still does not work. Any suggestions? Thank you very much.
Greetings
Tavie
DELL-Chris M
Community Manager
Community Manager
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54.2K Posts
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December 4th, 2018 08:00
For my notes, click my username and via private message send me the monitor service tag number.
The D6000 does not support HDCP. See the User's Guide page 12 =
You need to purchase locally or online a TB3/USB Type-C to DP cable. Connect like this and retest playing Blu Ray movie =
XPS 13-9350 TB3/USB Type C out port --> TB3/USB Type-C to DP cable --> U2717D DP in port
Tavie
2 Posts
0
December 5th, 2018 02:00
DELL-Chris M
Community Manager
Community Manager
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54.2K Posts
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December 5th, 2018 06:00
Correct, use the laptop directly to the monitor. I doubt it, but IF HDCP was ever added, it would show up on the D6000 driver page as a specific HDCP firmware update.
tomhawking
4 Posts
2
January 17th, 2020 16:00
Sorry to hijack an old thread, but it is ridiculous that the D6000 doesn’t support HDCP. if it is at all possible for this to be addressed as a firmware update then Dell need to add it - these docks are so widely used by businesses and end users and HDCP is so ubiquitous and a requirement in the modern era of 4K