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May 15th, 2017 13:00

U2717D DP1.2 not compatible with Mac Pro DP 1.1?

Hi guys,

I've just bought a Dell U2717D monitor (to replace my old 24inch Dell) but I can't get it to work with my Mac Pro (Mid2010) 6-core Intel Xeon (OS 10.9.5) with its original ATI Radeon HD 5770 1GB graphics card.

When I connect the monitor via DP/miniDP it will not detect the Mac at all, it will say 'no dp signal detected' and go into standby mode soon after. However when I hook it up to my MacBook Air or my iMac it works fine instantly, so I know it's not the cable. I've also tried connecting the U2717D to the Mac Pro via DVI-DP cable but still no luck...

I'm posting this here to see if anyone had the same issue or if you've seen a similar problem before. I wonder if upgrading the Mac OS to Sierra would fix this (haven't tried it yet as I my Apogee Duet audio interface will not work anymore then) or if the Radeon HD 5770 is simply too old for the new monitor... 

Thanks for your help!

2 Posts

May 16th, 2017 08:00

Found the solution!

The U2717D default setting is DP1.2, while the Mac Pro/ATI graphics card is DP1.1. In the U2717D OSD Menu, under 'Input Source' selection, press and hold the 'DP' key for 8 seconds to change the monitor setting from DP 1.2 to DP 1.1a and the monitor will work with older Mac Pro's.

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April 28th, 2018 22:00

Thanks for commenting, setting to dp1.1 worked beautifully for my 2009 27" iMac11,1 via an MDP -> MDP cable (ATI Radeon HD 4850).

For people in future: The U2717D would work temporarily after setting the iMac to mirror displays, but once it went to sleep would not work again.

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