1 Copper

U2718Q, four red corners and burnt screen

I bought this unit on January 14, 2019 from USA and have transferred the ownership to my current living country Singapore. The warranty is valid till 2024. I contacted the technical support number provided on Dell Singapore website and requested for a exchange. However the cso told me this unit is purchased out of APJ region so they cannot replace the faulty unit for me. And she asked me to reach USA dell support team. 

Could anybody help me with this? The case number is <private>.

IMG_2955.jpgIMG_2956.jpg

0 Kudos
2 Replies
Moderator
Moderator

Re: U2718Q, four red corners and burnt screen

Thank you! We have received the required details. We will work towards a resolution via private messages to ensure the security of your information. In the meanwhile, you may receive assistance or suggestions from the community members as well.


Social Media Support

#IWork4Dell
To help us troubleshoot, click my Dell-name and send me a private message with your Dell PC or Monitor Service Tag number

0 Kudos
1 Copper

Re: U2718Q, four red corners and burnt screen

Thanks for your help. I have replied to you through private message!

0 Kudos