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February 15th, 2019 05:00

U2718Q, mDP failure

Hi 

I'm having exactly the same issues. Sent back one monitor and now the the monitor doesn't recognize mDP as well after having used it for a few weeks. I made the reset you suggested. Now it works again. But I am not willing to do this workaround every other week. Any suggestions?

Thanks,

Philip

Community Manager

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54.2K Posts

February 15th, 2019 05:00

* From whom did you purchase the U2718Q?
* Click my name and private message me the U2718Q service tag number and 20 digit serial number
* What PC model, operating system, and video card are you using with the U2718Q?
* The PC video card is responsible for making the handshake to the monitor, not the other way around

 

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