aaneuman
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U2718Q, red color distortion in corners

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Red color distortion in corners of monitor. Extremely bright and very noticeable under all lighting conditions. Well beyond normal glow and bleeding that is expected with an IPS monitor. I have reset and run lcd conditioning, but nothing seems to help. The distortion alternates to a blueish color when a brighter image is shown. I have seen other people having the same issue, but can't figure out a solution.

 IMG_20180522_212000.jpgIMG_20180522_183552.jpgMVIMG_20180522_221258.jpgIMG_20180522_205550.jpg

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Re: U2718Q, red color distortion in corners

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* Turn the monitor and computer off
* Disconnect all cabling from the monitor (Power, USB, DP, mDP, HDMI, etc.)
* If a mechanical button, press and hold in the monitor power button for 15 seconds. If not, just wait 30 seconds
* Reconnect ONLY the power cable to the monitor
* Run the BID (Built-in Diagnostics), page 51
* If you see the issue on the BID colored screens, the monitor is faulty. Read this

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Moderator
Moderator

Re: U2718Q, red color distortion in corners

Jump to solution

 

* Turn the monitor and computer off
* Disconnect all cabling from the monitor (Power, USB, DP, mDP, HDMI, etc.)
* If a mechanical button, press and hold in the monitor power button for 15 seconds. If not, just wait 30 seconds
* Reconnect ONLY the power cable to the monitor
* Run the BID (Built-in Diagnostics), page 51
* If you see the issue on the BID colored screens, the monitor is faulty. Read this

0 Kudos