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2 Bronze

U2718Q, started to have faded colors near the edges/corners

my monitor starts displaying color hollow in the corders  Mostly red or Yellow.  I try to safe mode diagnostics page 51.  I took some pictures.

I use screensaver on Windows 10 + sleep mode when idle since the beginning.

 

Don't know what to do.

 

2019-08-29 17.52.05.jpg2019-08-29 17.48.06.jpg2019-08-29 17.48.12.jpg

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3 Replies
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Community Manager
Community Manager

Re: U2718Q, started to have faded colors near the edges/corners

- Turn the monitor off
- Disconnect every cable including the power cable from the monitor
- Press and hold in the monitor power button for 8 seconds
- Reconnect ONLY the power cable to the monitor
- Turn it on and run the stand alone Built-in Diagnostics (page 52). Do you still see the corners issue?

 



 

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Community Manager
Community Manager

Re: U2718Q, started to have faded colors near the edges/corners

Awaiting a response to my previous reply.

 



 

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Community Manager
Community Manager

Re: U2718Q, started to have faded colors near the edges/corners

Since we have not received a reply from you, we are closing this case. If you decide to continue at a later date, you will need to start a new thread.

 



 

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