Highlighted
vasterad
1 Nickel

U2718Q, white color tint uniformity (it's darker on the left side)

Jump to solution

When displaying white/gray or just browsing websites with white background there is visible diffrence in brightness between left and right side of the monitor. Is that normal/under tolerance? It's not noticeable on other than white/gray colors. Photos from dell diagnostics utility below

 

20180524_132038.jpg20180524_131936.jpg20180524_131942.jpg20180524_131949.jpg20180524_131954.jpg

Tags (2)
0 Kudos
1 Solution

Accepted Solutions
Moderator
Moderator

Re: U2718Q, white color tint uniformity (it's darker on the left side)

Jump to solution

 

Still, based on the newer BID (Built-in Diagnostics) pictures, it passes our manufacturer specifications for overall uniformity. Dell will not exchange this. If inside the first 30 days from the Dell invoice date, you may return it for refund.

0 Kudos
3 Replies
Moderator
Moderator

Re: U2718Q, white color tint uniformity (it's darker on the left side)

Jump to solution

 

Based on the BID (Built-in Diagnostics) pictures, it passes our manufacturer specifications for overall uniformity. For my notes, send me via Private Message the monitor service tag number.

0 Kudos
vasterad
1 Nickel

Re: U2718Q, white color tint uniformity (it's darker on the left side)

Jump to solution

Previous photos were not showeing well issue. Here's another photo with pattern on the screen. Look at the left and right side - left side is darker and has different tint comparing to the right side. I will check diffrences with xRite on Monday... Gray and white color uniformity is really poor.

https://i.imgur.com/jMj9e8I.jpg

https://i.imgur.com/1xXcnrd.jpg


IMG_6924.jpg20180525_120621.jpg

0 Kudos
Moderator
Moderator

Re: U2718Q, white color tint uniformity (it's darker on the left side)

Jump to solution

 

Still, based on the newer BID (Built-in Diagnostics) pictures, it passes our manufacturer specifications for overall uniformity. Dell will not exchange this. If inside the first 30 days from the Dell invoice date, you may return it for refund.

0 Kudos