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January 15th, 2014 13:00

U3014 problem while watching video

Whenever I watch a video the image get covered with a semi transparent blue layer. The layer disappear if I move the window with the video, and after few seconds it appears again. The semitransparent blue layer does not get captured by the print screen. The blue layer is clearly visible on top of the video and and also around the video (a padding of about 10 pixel around the video). I experienced this problem also in another PC, and also with a different graphic card. I performed the diagnostics test on the screen: pressed button 1+4 and went through the colors and text without noticing any strange behavior.
My system:
- Screen: Dell u3014
- Computer: HP Compaq 8000 Elite, 4GB Ram
- OS: Windows 7 32 bit
- Nvidia NVS 315

Community Manager

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54.2K Posts

January 16th, 2014 06:00

davikokar,

What video ports does the Nvidia NVS 315 provide? List every cable going from the monitor to the computer. Can you post a video showing us the issue in action?

Community Manager

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54.2K Posts

January 16th, 2014 07:00

On the other system running at 2560×1600, what video out ports did that video card have to test on?
* While the PC and monitor are on, press the monitor Menu button to open the OSD (On Screen Display)
* Go to Other Settings
* Choose Factory Reset
* Choose either Enable or Reset all settings
* Exit the monitor OSD (On Screen Display)

Retest

Community Manager

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54.2K Posts

January 16th, 2014 07:00

What resolution are you able to get on the U3014 using the Nvidia NVS 315 DMS-59 to split DVI to our DVI-D cable?

5 Posts

January 16th, 2014 07:00

Nvidia NVS 315 provides one DMS-59 port, to which I connected an adapter DMS-59 to 2xDVI cable. To one of the DVI ends of the adapter I then connected the DVI cable going to the screen. There is also a USB cable going from the PC to the screen (in order to use the USB ports on the right side of the screen)

27 Posts

January 16th, 2014 07:00

If it will be helpful ... I had the same problem 3 months ago with my U2713H, back then my monitor was only profiled /not hardware calibrated with i1 Disp Pro/ connected to T3600 / FirePro V7900 via displayport cable.

When I made the hardware calibration and begin to use Preset Mode->Color Space, the problem disappeared.

 

5 Posts

January 16th, 2014 07:00

Max resolution with this setup is 1920 × 1200.But the problem was present also with other setups with resolution 2560 × 1600.

I am currently waiting for the DMS-59 to Displayport adapter that would allow me 2560 x 1600 resolution

5 Posts

January 16th, 2014 08:00

Other system configurations were:

HP Compaq 8000 Elite, with the integrated video card (Intel Graphics Media Accelerator 4500), connected through Displayport cable, resolution 2560x1600.

Self assembled PC, with motherboard ASUS P5QL-EM mATX, graphic card Sapphire Radeon HD 7750 Ultimate, connected to the screen via DVI cable, resolution 2560x1600.

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