Monitors

2 Bronze

U3014; problems getting full performance through HDMI

I just got my U3014 delivered, but am having a lot of problems getting it to run.

My initial test was with my MSI GT780DXR (nVidia GeForce GTX 570M) windows 7 64 system. The laptop only has VGA and HDMI 1.4 out, but HDMI should be able to do 2560x1600 @ 32 bit. But the nNvidia device driver keeps complaining that the U3014 can't do that. The highest I could get was 1920x1080. After some custom configuration in the nVidia settings, I've got it running on 2560x1600 @ 16 bit / 60 Hz. But on such a big screen 16 bits do not look great (to say the least).

So I connected it to my desktop system also W7 64 bit (nVidia GeForce GTX 560) and it immediately switched to 2560x1600 @ 32 bit (60 Hz). So I know it works (at looks great).

A third trial involve a HP laptop with Ubuntu and a DisplayPort. It too only got to 1920x1080. 

I'm starting to suspect that the HDMI 1.4 implemented in the U3014 is not capable of doing 2560x1600 @ 32 bit / 60Hz, as the HDMI says it should.

Solutions (4)

Accepted Solutions
2 Bronze

I've used a standard HDMI cable. Then I entered the Nvidia tool and created a custom resolution (because the monitor does not list what it can do over HDMI). Not all settings work, but what does work is:
- 2560x1600, 16 bit, 60Hz
- 2560x1600, 32 bit, 24Hz
- 2560x1600, 32 bit, 36Hz MacBook Pro Retina

I'm not seeing any flicking @24Hz so I'm leaving it at that for now. According to the 1.3 specification, it should be able to do 24 or 30 bit at 60Hz, and 1.4 even more. But I can't configure that. I need to pick that up with Nvidia.

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Community Accepted Solution
2 Bronze

Below custom resolution works for me on

U3014 Rev A01 over HDMI & MacBook Pro Retina, 15-inch, Early 2013, Graphics NVIDIA GeForce GT 650M 1024 MB

2560x1600, 32 bit, 36Hz (37Hz and higher will not activate)

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Community Accepted Solution
2 Bronze

Ok. So I found that 24Hz works, Dmitry told me 36Hz works... Hm, that are steps of 12 Hz, so how about 48Hz? Well, it does! 2560x1600 32bit 48Hz. I'm pleased!

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Community Accepted Solution
2 Bronze

I have an Asus G73JW laptop with an Nvidia GeForce GTX 460 M. It only has HDMI out, no DVI, no DisplayPort.

I managed to get my Dell U3014 to work with it at 2560x1600 @ 60Hz with 32 bit color with a cheap HDMI cable from Newegg (N82E16812576012).

I had to go into the Nvidia control panel and add it as a custom resolution *and* change the timing from the default of "Automatic". I used the "CVT Reduced Blank" timing (not knowing what any of the options meant) and that worked, so I never tried the others. Using the "Automatic" timing it would add the resolution, but that gave me a super-blurry fake 2560x1600 (was actually outputting that scaled down to 1920x1200 per the "Display Settings > Display Info" OSD menu). Once I changed the timing to "CVT Reduced Blank" it was perfectly sharp and the OSD menu confirms the correct resolution is being output to the screen.

Moral of the story? You may need to tweak more than the refresh rate to get it work, but if your card is capable of outputting the resolution, it *can* be done. It is not being artificially limited by the monitor itself.

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Replies (19)
3 Argentum

Prior doing the below steps - Connect the USB cable from your monitor to your computer.

Suggest you to install the drivers for U3014 and try changing the resolution

U3014 Drivers: ftp.dell.com/.../DELL_U3014_MONITOR_A00_00_DRVR_XCW6T.exe

DDM App: ftp.dell.com/.../ddmsetup1260.exe

Ultrashap Calibration App: ftp.dell.com/.../Dell%20UltraSharp%20Color%20Calibration%20Solution%20Setup.exe

Use the Dell Display Manager application to change the screen resolution to your desired resolution.

Follow: ftp.dell.com/.../dell-u3014_User%27s%20Guide2_en-us.pdf

User Guide for your monitor for Ref: ftp.dell.com/.../dell-u3014_User%27s%20Guide4_en-us.pdf

Perform Factory reset using the Menu button -> Other settings -> Factory reset All settings

You can find the optimal resolution from the same page when you press the Menu button set the same resolution on your PC too.

Also check the cable version - If this is a HDMI 1.3 version cable - you need a HDMI 1.4 cable if you need to achieve that resolution.

Check the NVIDIA Optimus Control Center to enable to NVIDIA (Some systems have switchable graphics option). Disable onboard Intel and enable the NVIDIA only. Connect AC Adapter to the comp to enable Discrete graphics and disable Onboard automaticaly (This is the default setting for NVIDIA Optimus)

Mark my answer as resolved if your issue is resolved

Best Regards,

VeejDeej

Endorse me: http://goo.gl/C3567
Dell user
2 Bronze

I've got only a nVidia GTX570M, there is no Intel controller present (in windows at least), but the laptop is on power.

I already had the U3014 device drivers installed (specifically for HDMI).

The DDM adds a lot of features, but nothing associated with resolution. It's more automatically mode switching and a window placement function.

The calibration app is only of use if you have a hardware calibrator (which does not come with the monitor).

I have a HDMI 1.4 cable.

2 Bronze

I've found a way to connect my desktop via HDMI as well and it has the same problems. Seems the U3014 can't do 2560x1600 32bit 60Hz over HDMI.

Community Manager
Community Manager

Defined by Dell, HDMI is a video mode and not a graphics mode. Depending on the video card and its driver, the highest resolution HDMI can do is up to 2560x1600. We are not guaranteeing 2560x1600, just any resolution up to it based on the capabilities of the video card and its driver. To be sure of getting 2560x1600, the source video card port would have to be DVI-D or DP.

 



 

2 Bronze

Luckily my video card and driver support 2560x1600 through HDMI. Dell can't claim to be HDMI 1.4 compliant (see user guide) and then simply not implement the required specs. That would be misleading. HDMI 1.3 allows for some deviating color depth, but 1.4 does not, especially considering the U3014 is marketed as a premium color technology monitor. As it stands, there is absolutely no reason in the current information provided by Dell to suspect the monitor can't do its native resolution via HDMI with an color depth acceptable to be qualified as "premium" and frequency.

Community Manager
Community Manager

I agree that the wording in the manual is vague. Glad your video card and driver support that resolution.

 



 

2 Bronze

I've used a standard HDMI cable. Then I entered the Nvidia tool and created a custom resolution (because the monitor does not list what it can do over HDMI). Not all settings work, but what does work is:
- 2560x1600, 16 bit, 60Hz
- 2560x1600, 32 bit, 24Hz
- 2560x1600, 32 bit, 36Hz MacBook Pro Retina

I'm not seeing any flicking @24Hz so I'm leaving it at that for now. According to the 1.3 specification, it should be able to do 24 or 30 bit at 60Hz, and 1.4 even more. But I can't configure that. I need to pick that up with Nvidia.

View solution in original post

Community Accepted Solution
2 Bronze

Below custom resolution works for me on

U3014 Rev A01 over HDMI & MacBook Pro Retina, 15-inch, Early 2013, Graphics NVIDIA GeForce GT 650M 1024 MB

2560x1600, 32 bit, 36Hz (37Hz and higher will not activate)

View solution in original post

Community Accepted Solution
2 Bronze

Indeed 2560x1600 32 bit 36 Hz works. Thanks! Seems to be a matter of discovering for Dell what their monitor can do.

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