Highlighted
rkhrt27
2 Iron

RE: U3014 revision A03?

Thanks

0 Kudos
PhotoHike
1 Copper

RE: U3014 revision A03?

I was told by Dell support that the A.03 firmware could be downloaded from dell.com/support once I bought the refurbished U3014.  Is this correct?

0 Kudos
Moderator
Moderator

RE: U3014 revision A03?

PhotoHike,

That is incorrect. We do not have any mechanism in place to allow customers to flash the firmware on Dell monitors.

0 Kudos
PhotoHike
1 Copper

RE: U3014 revision A03?

So if I buy a refurbished one how do I know what version I am getting???

0 Kudos
Moderator
Moderator

RE: U3014 revision A03?

You would not know which version you would get which is why you should buy it from the new sales website, not the outlet.

0 Kudos
dxerg3770
1 Copper

RE: U3014 revision A03?

Not all new stocks are A03 yet.

I received A02 today. It was shipped Jan 6th. 2014. Item was supposedly *new* stock but it was odd that the item was from OH instead of TX with severely damaged box.

I uploaded an image here

http://imgur.com/a/la2lU

This is about 6th replacement monitor so far.  

Big thumbs up to Dell for putting up with all this but it is getting quite frustrating for me as well.

0 Kudos

RE: U3014 revision A03?

Chris,

Just bought a few from the outlet before learning of the A00-A02 issues. D'oh!

Once I receive it, is there any way to tell if it's an A02 that was fixed to A03, but didn't get the sticker updated? :\

TIA
Thadius

0 Kudos
Moderator
Moderator

RE: U3014 revision A03?

0 Kudos