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U3415W, MacBook Air Dock, DP to mDP does not work
I use this monitor with a MacBook Air and docking station. It worked well yesterday. Today, I can't get it to work. It used to "beep" when I docked my MacBook. Now nothing. I've checked all connections, but I get a message "No DP Cable". The cable is in snug and in place, so there is a DP cable.
I've tried unplugging the monitor - No success
Remove and reattach DP cable, all connection secure.
I'm thinking the DP cable went bad all of a sudden. I've had the monitor for less than a month.
Can anyone help me?
robert p
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October 3rd, 2017 05:00
Hi dbrochstein,
Thanks for posting.
Apologies that your monitor is not working as you had anticipated. Here is some troubleshooting tips you may find helpful: http://dell.to/2xVaQzL
If that's not working for you, then please contact Tech Support for additional troubleshooting and possible resolution.
You can contact Tech Support at 1-800-624-9896 or 1-800-288-4410, or you can initiate a chat session http://dell.to/2v4snVm