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SangramJ
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U3818DW, Precision 3520, not able to get 3840x1600 resolution

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I am using Precision 3520 with 6th gen i7 processor. I have installed all drivers from Dell but still not able to get resolution option 3840x1600. The maximum that I can get is 2560x1440.

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Re: Not able to get 3840 x 1600 resolution option for U3818DW

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The Precision 3520 HDMI out port is only version 1.4. It must be version 2.0 to get 3840x1600 60Hz. At 60Hz, the most you can do 2560x1440.

Capture.JPG

If your Precision 3520 came with the optional USB Type-C out port. You should be able to get 3840x1600 60Hz. Connect like this =
Precision 3520 USB Type-C out port --> USB Type-C to USB Type-C cable --> U3818DW USB-C in port

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Re: Not able to get 3840 x 1600 resolution option for U3818DW

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SangramJ,

Are you connected with the computers HDMI port to the monitor HDMI port?

Please click the link below to download the online manual for the monitor.

Dell U3818DW Monitor

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Moderator
Moderator

Re: Not able to get 3840 x 1600 resolution option for U3818DW

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The Precision 3520 HDMI out port is only version 1.4. It must be version 2.0 to get 3840x1600 60Hz. At 60Hz, the most you can do 2560x1440.

Capture.JPG

If your Precision 3520 came with the optional USB Type-C out port. You should be able to get 3840x1600 60Hz. Connect like this =
Precision 3520 USB Type-C out port --> USB Type-C to USB Type-C cable --> U3818DW USB-C in port

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SangramJ
1 Copper

Re: Not able to get 3840 x 1600 resolution option for U3818DW

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I have tried with type-c cable which i got with monitor, and it worked successfully.

Thanks for help!

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