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February 7th, 2018 00:00

U3818DW, Precision 3520, not able to get 3840x1600 resolution

I am using Precision 3520 with 6th gen i7 processor. I have installed all drivers from Dell but still not able to get resolution option 3840x1600. The maximum that I can get is 2560x1440.

Community Manager

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54.2K Posts

February 7th, 2018 06:00

 

The Precision 3520 HDMI out port is only version 1.4. It must be version 2.0 to get 3840x1600 60Hz. At 60Hz, the most you can do 2560x1440.

Capture.JPG

If your Precision 3520 came with the optional USB Type-C out port. You should be able to get 3840x1600 60Hz. Connect like this =
Precision 3520 USB Type-C out port --> USB Type-C to USB Type-C cable --> U3818DW USB-C in port

Moderator

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16.7K Posts

February 7th, 2018 06:00

SangramJ,

Are you connected with the computers HDMI port to the monitor HDMI port?

Please click the link below to download the online manual for the monitor.

Dell U3818DW Monitor

2 Posts

February 8th, 2018 23:00

I have tried with type-c cable which i got with monitor, and it worked successfully.

Thanks for help!

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