Unsolved
2 Posts
2
622
U3818DW, has this issue been fixed or not?
Have the USB Type-C power delivery issues with U3818DW been fixed or not? I can still cancel my order. I will require it to charge a 2019 Macbook Pro 15", if that does not work, I will shop elsewhere given my extremely poor service record with Dell Tech Supply.
Thanks.
DELL-Cares
Moderator
Moderator
•
25.7K Posts
0
December 1st, 2020 02:00
We tried reaching you on a private message asking for the Service Tag but did not receive a response. Please feel free to reply to the private message whenever you are available.
jenschn
2 Posts
0
March 3rd, 2021 09:00
It is a simple enough question that can be answered without a service tag. At the time of posting, I was considering between two screens and made the mistake choosing Dell again. I can therefore answer the question myself:
The issue has NOT been fixed and it does not seem to me as though Dell is actively working on it.
If you want a service tag, kindly send a request by mail, not a proprietary chat tool that provides only unilateral tracking.
Thanks and let me know once you finally fixed this USB-C PD issue, it is quite annoying.