jenschn
2 Bronze

U3818DW, has this issue been fixed or not?

Have the USB Type-C power delivery issues with U3818DW been fixed or not? I can still cancel my order. I will require it to charge a 2019 Macbook Pro 15", if that does not work, I will shop elsewhere given my extremely poor service record with Dell Tech Supply.

Link to original thread. 

 

Thanks.

2 Replies
DELL-Cares
Moderator
Moderator

Re: U3818DW, has this issue been fixed or not?

We tried reaching you on a private message asking for the Service Tag but did not receive a response. Please feel free to reply to the private message whenever you are available.


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jenschn
2 Bronze

Re: U3818DW, has this issue been fixed or not?

It is a simple enough question that can be answered without a service tag. At the time of posting, I was considering between two screens and made the mistake choosing Dell again. I can therefore answer the question myself:

The issue has NOT been fixed and it does not seem to me as though Dell is actively working on it.

If you want a service tag, kindly send a request by mail, not a proprietary chat tool that provides only unilateral tracking.

Thanks and let me know  once you finally fixed this USB-C PD issue, it is quite annoying.

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