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UP2414Q monitor issues not waking up as secondary monitor on DP cable
Hi had the UP2414Q monitor for few days, and ive noticed that it does not always wake up on reboot?
it is set up as my secondary monitor paired with another 24inch ultrasharp as my main.
i was wondering if this is a displayport issue?
I prefer to keep the 4k monitor with displayport so i can run at 60hz, as other dvi/hdmi can only drive up2414q @ 30hz
also there is something rattling inside lol.
i7-3770k
gtx 760
msi gd80
win7
ill probably send it back for replacement but was thinking is this normal for displayport the not waking issue?
DELL-Chris M
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December 25th, 2013 15:00
I would turn both monitors and the computer off. Remove the other monitor from the setup. Test only the computer and the UP2414Q using the Dell provided mDP to DP cable and the Dell USB 3.0 Upstream cable. Once setup this way, do some boot testing. Does it ever fail to wake up setup as the standalone primary monitor?
ipv6ready
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December 25th, 2013 16:00
i will test it as you suggest.. i am using the dell supplied cables on all the monitors btw.
i will test it as you suggest.
but i hope thats not the solution.
btw i was wondering if anyone knows if the power button led is meant to blink in standby?
DELL-Chris M
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December 25th, 2013 22:00
According to the manual page 13, that state should be a glowing LED. I read that as blinking.
ftp://ftp.dell.com/Manuals/all-products/esuprt_display_projector/esuprt_Display/dell-up2414q_User%27s%20Guide_en-us.pdf
ipv6ready
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December 26th, 2013 19:00
Just wondering I had this monitor now for ten days. I just realized I didn't buy extended warranty, is this something I can add?
Thanks
DELL-Chris M
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December 26th, 2013 21:00
I am not sure. Call our Extended Service Division at 1-800-247-4618.