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November 4th, 2014 05:00

UP3214Q, Half screen in black

I have a screen Dell UP3214q and when I reboot or when I launch my computer (Windows 8.1) the half of the screen is black and in the other half part there is the Windows screen !? When I turn off the screen and then I turn it on the display is ok. I have a Nvidia GeForce GTX 770.

Thanks for your help.

Regards.

Carlo Santangelo

Community Manager

 • 

54.2K Posts

November 4th, 2014 07:00

* Nvidia has told us that 344.11 driver and newer addresses the following issues with 4K2K Ultra HD Monitors (UP3214Q & UP2414Q) running DP1.2 MST
- Half screen issues
- Cannot wake from sleep

What Nvidia driver is loaded?

November 4th, 2014 08:00

The actual driver on my computer is for the Nvidia GeForce GTX770, version 9.18.13.4052

Thanks for your help.

Regards.

Carlo

Community Manager

 • 

54.2K Posts

November 5th, 2014 07:00

So 340.52 is old. Install the 344.60, restart the system when directed, then retest.

November 5th, 2014 08:00

Thanks, it seem to be ok.

Regards.

Carlo

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