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darkinners
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Will Dell Calibration Software improve the calibration accuracy in later release?(U2713H related)

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I am having a problem with my newly purchase U2713H.

One of the main reason I bought this monitor because it has 2 hardware calibration preset.

Which save me a lot of time when I switch between 2 color space workflow in Windows

(One fore Adobe RGB and one for sRGB)

and hardware 14-bit hardware LUT calibration is expecting accuracy.

Now, I tried to calibrate it with X-rite i1display Pro and Dell Calibration Software.

I tried the preset and custom coordination/settings in Dell Monitor Calibration Software.

The results are all terrible. I can't even get D65 white point right.

The calibrated white point is WAY warmer than it should, the gamma is off, the color accuracy is mediocre at best.

Only the luminance is correctly calibrated.

On the other hand, I use the monitor's custom color preset and calibrate the monitor with basICColor 5(software calibration)

The result is EXCELLENT, correct white point, correct gamma, correct luminance, colors are spot on.

But there's a problem, the custom color preset use non-standard gamut. 

If I want to use Adobe RGB or sRGB emulation. I can use those presets but in those presets you can't adjust color settings. 

I can't really calibrate my monitor with those presets with basICColor 5.

So now I am stuck. Only hoping Dell would release a proper accurate version of Dell Monitor Calibration Software.

I am asking, will we have that in foreseeable future?

Because I am really considering to return or sell my U2713H if the answer is no.

Thanks.

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8 Krypton

Re: Will Dell Calibration Software improve the calibration accuracy in later release?(U2713H related)

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First of all, you cannot calibrate properly any GB-LED with Basiccolor 5 because it uses an old version of i1d3 SDK wich do not support GB-LED. File "C:\Program Files\basICColor Software\basICColor display 5\PlugIns\i1d3 Support Files\RG_Phosphor_Family_25Jul12.edr" is missing. If you add it and edit "I1D3Mapping.txt" to include it, it will show in tecnology combo box, but it will be ignored.

So you think to have excelent spftware calibration, but your "D65" if off to real D65 (too green). Check it with ArgyllCMS (GNU software) and that edr.

Second, in an emulated colorspace having no access to RGB gain yo can "fix" a little your WhitePoint via GPU LUT keeping at least 93-96% RGB values. As monitor ages, WP will move and you will need to do this even if you have a "perfect D65" right now.

Now to the key point of your question. It seems that Dell Software is missing a configuration XML. Check "C:\Users\<YOUR USER NAME>\AppData\Roaming\X-Rite\Dell Color Calibration\Logger\logger.txt" for an error line in first lines.

Missing XML file should be here "C:\ProgramData\X-Rite\Dell UltraSharp Color Calibration Solution\displayTechTypes.xml". It is just a mapping between monitor models and edr calibration corrections. If you do not have it, create it with this content:

<?xml version="1.0" encoding="UTF-8"?>

<DisplayList>

<Display Mfr="AC10" Model="F047" Key="DELF047" Type="18" Name="DELL U2413" Comment="U2413"/>

<Display Mfr="AC10" Model="A091" Key="DELA091" Type="18" Name="DELL U2713" Comment="U2713H"/>

</DisplayList>

But "Model" and "Key" may vary in your case. Check the previous file, "logger.txt" for proper values like:

"[24.05.2013 23:53:19.156]  INFO  Display Name: DELL U2413 ---- Hardware ID: DELF047 --- DisplayIndex : 0"

Check also that your nvidia or ati card is not doing color correction, "vivid colors" or something like that.

And finally just remember that Dell-xrite software has some flaws:

1-It does not reset LUT3D values in each hardware calibration, so you must factory reset your values. This is a BIG issue, DELL. So I ask you, DELL, to fix this, again... It cannot be so dificult... just reset LUT content.

2-All preset values (rec 709, sRGB, AdobeRGB) aim for YOUR NATIVE White point. Use Custom preset for D65

One last thing, about returning your 27: LG monitor 27" GB-LED has its own hardware calibration software (LG True Color or something like that), but if you buy this, it will not work properly for GB-LED for the same reason that Basiccolor 5. It may seems to have a nice white on sight, but not. Download it (install in a Virtuak Machine or something) and check yourself the missing edr correction files.

And Asus 24"/27" GB-LED does not have any hardware calibration reset, so... "tweak" your Dell Color Calibration Solution instalation (I've ben asking for a software update regarding LUT3D reset and they don't care) or buy an Eizo/NEC for twice the price.

It's as sad as it seems.

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8 Krypton

Re: Will Dell Calibration Software improve the calibration accuracy in later release?(U2713H related)

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First of all, you cannot calibrate properly any GB-LED with Basiccolor 5 because it uses an old version of i1d3 SDK wich do not support GB-LED. File "C:\Program Files\basICColor Software\basICColor display 5\PlugIns\i1d3 Support Files\RG_Phosphor_Family_25Jul12.edr" is missing. If you add it and edit "I1D3Mapping.txt" to include it, it will show in tecnology combo box, but it will be ignored.

So you think to have excelent spftware calibration, but your "D65" if off to real D65 (too green). Check it with ArgyllCMS (GNU software) and that edr.

Second, in an emulated colorspace having no access to RGB gain yo can "fix" a little your WhitePoint via GPU LUT keeping at least 93-96% RGB values. As monitor ages, WP will move and you will need to do this even if you have a "perfect D65" right now.

Now to the key point of your question. It seems that Dell Software is missing a configuration XML. Check "C:\Users\<YOUR USER NAME>\AppData\Roaming\X-Rite\Dell Color Calibration\Logger\logger.txt" for an error line in first lines.

Missing XML file should be here "C:\ProgramData\X-Rite\Dell UltraSharp Color Calibration Solution\displayTechTypes.xml". It is just a mapping between monitor models and edr calibration corrections. If you do not have it, create it with this content:

<?xml version="1.0" encoding="UTF-8"?>

<DisplayList>

<Display Mfr="AC10" Model="F047" Key="DELF047" Type="18" Name="DELL U2413" Comment="U2413"/>

<Display Mfr="AC10" Model="A091" Key="DELA091" Type="18" Name="DELL U2713" Comment="U2713H"/>

</DisplayList>

But "Model" and "Key" may vary in your case. Check the previous file, "logger.txt" for proper values like:

"[24.05.2013 23:53:19.156]  INFO  Display Name: DELL U2413 ---- Hardware ID: DELF047 --- DisplayIndex : 0"

Check also that your nvidia or ati card is not doing color correction, "vivid colors" or something like that.

And finally just remember that Dell-xrite software has some flaws:

1-It does not reset LUT3D values in each hardware calibration, so you must factory reset your values. This is a BIG issue, DELL. So I ask you, DELL, to fix this, again... It cannot be so dificult... just reset LUT content.

2-All preset values (rec 709, sRGB, AdobeRGB) aim for YOUR NATIVE White point. Use Custom preset for D65

One last thing, about returning your 27: LG monitor 27" GB-LED has its own hardware calibration software (LG True Color or something like that), but if you buy this, it will not work properly for GB-LED for the same reason that Basiccolor 5. It may seems to have a nice white on sight, but not. Download it (install in a Virtuak Machine or something) and check yourself the missing edr correction files.

And Asus 24"/27" GB-LED does not have any hardware calibration reset, so... "tweak" your Dell Color Calibration Solution instalation (I've ben asking for a software update regarding LUT3D reset and they don't care) or buy an Eizo/NEC for twice the price.

It's as sad as it seems.

darkinners
1 Copper

Re: Will Dell Calibration Software improve the calibration accuracy in later release?(U2713H related)

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Yumichan, Thank you so much for your exceptionally comprehensive and helpful response.

I tried your method(force DCCS use RG_phosphor correction)

The result is greatly improved, compare to my calibrated Apple Macbook pro retina and Dell 2312HM.

The whitepoint and gamma still a bit off but I can live with that.(for now)

But still one problem hasn't really improved through this method.

The color still has very prominent green tint. It's Sooooooo GREEN.

I can get rid of the green in custom color preset. (which is not a very usable preset/gamut to me)

But not in sRGB and Adobe RGB preset.

I still hoping Dell can help us here.

I am aware I am not buying an Eizo or NEC but I have other cheaper Dell monitors like U2312HM and 2407WFP-HC which don't have  this prominent green tint problem(2312HM has blue tint and 2407wfp-hc has red and green tint but no where as prominent as U2713H)

Why this marketed Dell's high end attempt has?

Anyway, Thanks again Yumichan, you saved my day!

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8 Krypton

Re: Will Dell Calibration Software improve the calibration accuracy in later release?(U2713H related)

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So the green tint is ONLY in OSD's sRGB and AdobeRGB presets, not in CAL1 or CAL2. Am I correct?

Which program do you use to soft-profile? Basiccolor won't work here either (same GB-LED backlight).

Try this:

ArgylCMS. It's a console(DOS-like) program for soft profile:

http://www.argyllcms.com/

An this is a graphical interface for it:

http://dispcalgui.hoech.net/

All are GNU. I asume that you have "Custom mode" soft profiled, with some value of Contrast and Brightness. Keeping these values, use Dell Display Manaer (or OSD) and switch to sRGB/AdobeRGB emulation modes.

1.-Open Dispcalgui, it will ask fro "bin" Argyll's folder.

2.-In "Tools"->"Import colorimetes corrections" (or somethng like tat depending on your language) import the RG_phosphor.edr. It will show as "Addition of Dell ultrasharp U2413 .." (GB-LED)

3.-Set these values:

*WP=6500,

*white &black level native (so you can keep brghtness from "custom mode" in Dell Dsiplay manager. CAL1 Y CAL2 have their own values but I'm not sure you can have diferent values for Custom and the emulation modes.

*gamma=2.2 absolute ("less agresive" correction from native gamma, "less banding" after, specially if you use a gamer nvidia)

*Black point correction, Auto=UNCHECKED, 0%, move the other value form 4 to 2% (less banding, less black correction too from native values)

*Calibration quality high

*profile type = "XYZ LUT + matrix", and in combo below check default preset for LUT (124 or 238 patches)

4.- click calibrate & profile. It will show a window to fix RGB gain but because yo cannot do anything here, just ckick next.

5.- Within 30minutes it will make a profile. Before installing you can see the gamut (not very coordinate-acurate this picture).

6.-Check banding with this URL (Ony IE ir Opera, not firefox, you want a browser that does not color manage):

www.lagom.nl/.../gradient.php

If it has a lot of coloured bands, do less black correction, or lower gamma jus a tiny amont close to preset's native (Tools->Un/calibrated screen report, I don't remember which)

You can check color acuracy from DispcalUI from "tools"->"verify profile", choose "verify_extended.ti1". The results will be in a HTML file (please enable Javascript).

If you made CAL1 or CAL2 profiles in ICC V2 version (sorry, I forgot that) you can also check color acuracy with DispcalUI and GB-LED EDR corrections. Just remeber to do not load any kind of ".cal1" files from your previous soft profiles in the upper combo box. It should show "Actual" or something like that.

With my U2413 it works, but Adobe WP more or less OK and sRGB was off only a little: 6600-6700. I can keep about

95% RGB values for Adobe an 93%-96% for sRGB. A little banding apears in that URL for grey gradient check. ATI GPU's LUT seems to work better than my nvidia.

As you say sRGB/AdobeRGB OSD presets inacuracies are Dell's fault (I acept that Standard or Custom comes uncalibrated).

I hope this will work for you to properly soft-profile these OSD presets.

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ArneH.
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RE: Will Dell Calibration Software improve the calibration accuracy in later release?(U2713H related)

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yumichan, having found this thread, I have tried to follow your instructions for creating the missing XML file for my U2713. But I am not quite sure this has worked entirely as intended. Checking the logger.txt file again after calibrating with the XML file in place, shows two things: 1) the file is now much longer and now includes a detailed calibration report detailing RGB targest and Yxy values, which was not there previously, while the error message about not being able to parse the file is gone - so something definiely has changed. But 2) the beginning of the log file now reads:

[22.08.2013 21:42:35.927]  INFO  DELF047
[22.08.2013 21:42:35.927]  INFO  Generic Type 18
[22.08.2013 21:42:35.927]  INFO  DELA092
[22.08.2013 21:42:35.927]  INFO  Generic Type 18
[22.08.2013 21:42:35.942]  INFO  Display Name: DELL U2713H ---- Hardware ID: DELA092 --- DisplayIndex : 0
[22.08.2013 21:42:35.942]  INFO  Monitor Name: DELL U2713H
[22.08.2013 21:42:35.942]  INFO  Monitor Type: 8
[22.08.2013 21:42:35.942]  INFO  Serial Number: C6F0K32F0HDL
[22.08.2013 21:43:49.231]  INFO  Test Puck on Screen

Note how in the second part 'monitor type' reverts to 8 again. I have done calibrations specifying 18 for RG Phosphor and 8  for Wide Gamut CCFL in displayTechTypes.xml. Comparing them using ICCView shows that the resulting profiles are practically identical - so I am suspencting that the specified 18 setting may somehow be overridden in the second part, when the hardware seems to be read in. (I have edited to Name="DELL U2713H" Comment="U2713H", assuming that the omission of the first 'H' in your instruction was likely to be a typo - correct?) If you are still reading this and have any thoughts, I'd be grateful.

I would echo you last sentence about the sad state of affairs. It is ridiculous that users should have to go to this level of technical detail to get their monitor and software to work. It should obviously be possible to simply rely on DCCS to deliver the right calibration (reset LUTs, switching out of other presets if native is specified, correct calibration matrix, and all).

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8 Krypton

RE: Will Dell Calibration Software improve the calibration accuracy in later release?(U2713H related)

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I own a U2413, not an U2713H

Name & Comments seem to be just friendly name & info. The important part is ID. My Logger.txt shows the same "Monitor Type: 8" (hardcoded log it seems, remember that DCCS is a customized version of ColorMunki software) and HW cal is working properly for me, and since 1.0.1.0 even in presets mode. No coords needed, just luminance and runs smoothly. Not perfect, grey range is a bit off (>1.5, <2.1), 1.6 average, but very good.

First of all you should not put blind faith in any piece of software, its better to double check results. To do this is better to generate V2 profiles not V4, check DCCS preferences, to improve profile compatibility.
Download ArgyllCMS/DispcalGUI, select RGPhosphor edr correction (import it), and verify profile/ calibrated display report.

WP "should" be measured (remember to aply correction fle first) between 0 and 2 dE of 2 ==DAYLIGHT== temperature, "CDT" or "VDT" ("CCT"/"VCT" is blackbody locus, just forget it). If you run a "Verify profile", choose then "verify_extended.ti1" and it will generate a very detailed report in HTML. If you plan to do the easy way, all green = OK. If you are planning to read numbers carefully, just note that L*a*b, xyY values are some uncorrected/corrected/PCS derived measures depending on choice so do not alarm. This let us go to the next point.

ICCView and DispcalGUI(File->Profile info) graph reply on limited standard V2 tags. X-Rite i1Profiler & DCCS use some extended (&standard I presume) tags for RGB primaries' coord & related info. I do not know what is happening with ICCview, but Argyll/DispcalGUI do not read it, so this software rely entirely in PCS coords (colorspace transformation info) to plot the image. So because of this issue gamut triangle SEEMS to be a little off to the right (xyY), but RGB primaries are OK (Tools-> uncalibrated report or verify calibration, I don't remember).
So this time it is not Xrite's fault, nor Dell's, at least with ArgyllCMS. I have seen the same plot off to the right on ICCView so I presume the same profile issues with ICCView.
http://sourceforge.net/p/dispcalgui/discussion/932494/thread/25014d95/

So to ensure good profile:
-Install DCCS 1.0.1.0 if you haven't
-reset LUT (monitor) ---> xrite/dell's fault
-disable smart video enhace ---> dell's fault, at least with U2413-A00
-patch XML(you have done it)---> xrite/dell's fault?, I do not know if still need on DCCS 1.0.1.0. It works for me, so.... I will not delete it unless I have time to check results extensively
-run DCCS. sRGB & Adobe RGB works now. Really, sRGB even gets a true sRGB gamma!
-check generated v2 profile with i1Profiler, DispCal (recommened). Grey-range may be a little off (1.4<range<2.1) depending on luminance settings, display warmup time... Xrite's fault (near black red gamma curve).


Bold letters are my impressions to your last paragraph. DCCS 1.0.1.0 runs finer than previous one... In a few months (EU) we'll see BenQ 24" wide gamut version of an AH-IPS. It will have LUT3D calibration with a "customized" i1Profiler version, not a colormunki toy. Then we'll see how this new software performs.

-If it is very good Benq is the winng horse of this display generation unless DCCS is impoved (LUT reset & gray range). Kudos to them if they acomplished that and we&our money will remember this brand name in future

-If not, all "prosumer" widegamut are lost in "badlands" (asus does not have HW cal). Save your cents for ~1500euro NEC

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ArneH.
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RE: Will Dell Calibration Software improve the calibration accuracy in later release?(U2713H related)

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yumichan, many thanks indeed! Like darkinners earlier in this thread, I would really like to thank you for your exceptionally helpful and competent response.

 My Logger.txt shows the same "Monitor Type: 8" (hardcoded log it seems,

Yes, but the question is what the software then actually does. Does it use the 8 or the 18, given the contraditory logs? After having done everything else (see below), I have once again created profiles specifying first 8 and then 18 in the DisplayTechTypes.xml file; and as best I can tell (including comparing their Dispcal profile verififacation reports) they seem to be extremely close. That would seem to suggest that either the difference is negligible or that DCCS overrules the 18 and and both calibrations in fact use the same .edr (8). Have you ever compared yours?

I have used your instructions and verified the resulting profile with both i1Profiler (quite limited reporting functionality actually) and with DispcalGUI (much more informative). The result looks excellent, in my case including the grey range. Thanks again!

I was interested in your point about the BenQ, as I had been wondering why Dell/X-rite had not customised the i1profiler, which would have been the obvious thing to do for this monitor and target market, instead of coupling hardware calibation with something as simplistic (and flawed) as DCCS.

all "prosumer" widegamut are lost in "badlands" (asus does not have HW cal). Save your cents for ~1500euro NEC

Which is a shame: it’s not perfect, but given the price point, the U2713H continues to strike me as a great offering. It’s mostly a strange case of the software letting down the hardware, when the latter should have been the greater challenge. The prosumer market should be nothing to sneeze at considering the potential appeal to all those Lightroom and Photoshop using advanced amateur photographers out there. It seems odd to first bother to make a really quite competitive monitor for prosumers and professionals on a budget and then to forget about the need for equivalent software support.

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8 Krypton

RE: Will Dell Calibration Software improve the calibration accuracy in later release?(U2713H related)

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@ArneH. I have not tested DCCS 1.0.1.0 without XML patch. Good to know that is working properly. Next calibration at October/Nov I will try.

How good is your gray range? ("RGB+gray range" on upper combo box in Argyll HTML report) Current values of my HWcal are 1.4 for sRGB and 1.67 for AdobeRGB. They are OK, but I think that should be better.

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ArneH.
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RE: Will Dell Calibration Software improve the calibration accuracy in later release?(U2713H related)

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Mine seems better: 0.35 average ΔC*00, and 0.88 combined Δa*00 and Δb*00 range. But it is worth noting that that is for a native calibration with native white point, which should show the monitor at its best (as long as the white point is tolerable), and of course we have different, if similar, monitors. I haven't tried calibrating for sRGB or AdobeRGB yet, as I am using native for image editing, while the facdtory sRGB emulation is good enough for non-colour critical work.

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mrmandude
1 Copper

RE: Will Dell Calibration Software improve the calibration accuracy in later release?(U2713H related)

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I have tried to do what you instructed with making an xml file but I keep receiving the same message:

[05.09.2013 23:44:35.891] ERROR MatrixXMLParser.cpp:81 : Failed to parse xml file C:\ProgramData//X-Rite\Dell UltraSharp Color Calibration Solution\displayTechTypes.xml
[05.09.2013 23:44:35.910] INFO Display Name: H484N_140GW01 ---- Hardware ID: INL0002 --- DisplayIndex : 0
[05.09.2013 23:44:35.910] INFO Display Name: DELL U2413 ---- Hardware ID: DELF048 --- DisplayIndex : 1
[05.09.2013 23:44:35.910] INFO Monitor Name: H484N_140GW01
[05.09.2013 23:44:35.910] INFO Monitor Type: 9
[05.09.2013 23:44:35.910] INFO Serial Number: 0
[05.09.2013 23:44:35.910] INFO Monitor Name: DELL U2413
[05.09.2013 23:44:35.910] INFO Monitor Type: 8
[05.09.2013 23:44:35.910] INFO Serial Number: FJMKT2CNARYL

 I have pasted your code into notepad and saved it as displayTechTypes.xml at the end, changing Model to F048 and Key to DELF048.  I saved it to C:\ProgramData\X-Rite\Dell UltraSharp Color Calibration Solution\.

  Am I doing this right? 

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