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October 10th, 2010 17:00

dell 3008wfp USB problem

Whenever I plug the uplink USB cable to the uplink port.  The screen goes blank, and the power blue light keep flashing.  No response no matter what I press on any button until I remove the usb cable.  What's the problem?  Anyone have the problem solved or I have to rma it?

Community Manager

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54.2K Posts

October 11th, 2010 06:00

So the other end of the monitor USB cable is not connected to anything when this occurs?

October 11th, 2010 09:00

Hi Chris,

The other end of course connected to the pc.  I tried 3 different pc.  As long as I plug it in, the screen blank out.

Community Manager

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54.2K Posts

October 11th, 2010 10:00

I think we should replace the monitor USB cable before replacing the monitor. If your in the Americas, I need the following in a private message. Click my username, click Send Message -
Name:
Email Address:
Shipping address:
Phone number:
PC Service Tag number:
Reason/Issue: UF226 USB cable for Monitors with Built in USB Hub

If your not in the Americas, contact Support for your country and have them SHO you the UF226 USB cable.

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