wise
2 Iron

grey blotch,the size of a pen head,that cannot be wiped away?

I got a 15" flat screen monitor,with my new Dell Dim,8400, a few wks ago,I notice a small grey blotch,the size of a pen head,that cannot be wiped away, what should I do?
I assume these are cheaply made in China(says on box) so is it a burned in hole or what kind of cleaner is safe,I just tried a towel,bit windex but does not remove it?
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4 Replies
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nadalife
1 Nickel

Re: grey blotch,the size of a pen head,that cannot be wiped away?

sounds like a dead or stuck pixel, but it being gray sound a little different. if it is a dead pixel check dells dead pixel policey for that model (on certain models they allow a cartain ammount of dead pixels, meaning they wont replace it)

 also mate never use any chemical solvent on your lcd screen, never use windex or anything rough like a towel youll destroy the screen

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JDre
4 Germanium

Re: grey blotch,the size of a pen head,that cannot be wiped away?

You could connect a CRT monitor if one is available to test, but usually a problem like that is a defect in the pixels, try another one.
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wise
2 Iron

Re: grey blotch,the size of a pen head,that cannot be wiped away?

a problem like that is a defect in the pixels, try another one.




what do u mean? its on the screen not PC

the blotch is not on my 2d monitor,just the new DELL LCD,so are you saying only clean with kleenex?

i guess there is no recourse?
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wise
2 Iron

Re: grey blotch,the size of a pen head,that cannot be wiped away?

now another grey bloch has appeared must be cheaply (china)made of poor quality,why dell can sell as low as they do

so who has returned a flat screen for this reason?grey blotchs!?
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