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power problem with my ST2010 monitor
Recently my monitor stopped working. If I turn the power on, the light slowly blinks on and off and the only thing that appears on the screen is the word Dell with the web address below it. I have tried changing all of the cords and nothing has changed. I have tested my video card (dual monitor) and it seems to be working fine. I have tried to connect the ST2010 to another computer but that system said that it could not detect the new hardware. I use windows xp on my desktop and windows 7 on my laptop. The monitor does not work with either system. I tried to run the monitor's self-test program but I do not get anything on the screen other than the flashing Dell with the web address.
Any thoughts? Any suggestions?
DELL-Chris M
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Community Manager
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May 17th, 2012 09:00
It appears to be defective. Go back to the top of the Monitors Forum and open the first announcement, "My monitor does not have a Service Tag, how do I get Dell service?".