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59250
u2913wm stuck into "power save mode" during boot sequence
Hello,
Just received my brand new u2913wm today.
I encountered the following issue: upon start-up, the screen briefly displays "entering power save mode" and remains black until the Windows7 interface has loaded. As a result, I can no longer access the bios of my computer.
My computer is a Dell Inspiron 530s with Windows7. It has no such problem when connected to my older LCD screen (other brand).
Is there a fix?
Thank you in advance
guillaumefrompa
5 Posts
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September 2nd, 2013 13:00
Hi SHRIKANTH,
I'm glad to tell that the problem was solved with my new video card : AMD Radeon HD 6450. With this card connected through DVI, the monitor stays up throughout the boot sequence.
It looks like there is a compatibility issue with some video cards.
DELL-Shrikanth G
618 Posts
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August 29th, 2013 20:00
Hi guillaumefromparis,
Please go ahead and change the input source to either (VGA/DVI/HDMI) based on which connector you are using. Also try a factory reset and see if that works. Please use this link for manual. Reply with your findings
http://bit.ly/100hSqR
guillaumefrompa
5 Posts
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August 30th, 2013 00:00
Hi Shrikanth,
I will try that. My current video card is DVI only, but I will receive a new video card early next week.
By the way, I tried again today and I could get a glimpse at the "Dell logo" before it went to "powersave mode". If I could disable "powersave mode", it would solve my problem...
guillaumefrompa
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August 30th, 2013 01:00
By the way, this is a factory-calibrated screen.
With a "factory reset", is the factory calibration 100% preserved?
DELL-Shrikanth G
618 Posts
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August 30th, 2013 02:00
Hi guillaumefromparis,
There should not be any issues with the factory reset. Please go ahead and do it. Reply with your findings.
guillaumefrompa
5 Posts
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August 30th, 2013 11:00
Hello Shrikanth,
I just did the factory reset. But the problem still shows. I also tried with different DVI-D cables, just in case.
For additional precision, my configuration is the following:
Dell Inspiron 530s with ATI Radeon 2400 HD video card.
That might help if you want to reproduce the problem in your lab...
DELL-Shrikanth G
618 Posts
0
September 2nd, 2013 08:00
Hi guillaumefromparis,
Could you please connect the monitor to any other system and see if it works fine. Meanwhile I’ll see what I can do about this and give you an update.