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July 2nd, 2013 21:00

Can't make it work the backup for Exchange 2010

Hi all.

I have configured at least 10 times the client in networker but still can't make it work. every time i try i get this error:

Versions:

NetWorker Module for Microsoft Applications, Version: 2.4.1.92 is installed

NetWorker Management Console version 8.0.1.Build.132 Shipped with NetWorker version 8.0.1.1.Build.132

Exchange 2010 with SP1 with Rollup6 or above version [14.01.0438.000]

APPLICATIONS:\Microsoft Exchange 2010: Backup of [APPLICATIONS:\Microsoft Exchange 2010] failed

: NetWorker Module for Microsoft Applications (x64)

50423:nsrsnap_vss_save:nsrsnap_vss_save: Unknown Application Information parameter: device interface, may not be supported

50411:nsrsnap_vss_save:nsrsnap_vss_save: Data mover host name not specified. Assuming local host: ssn-exch01

65208:nsrsnap_vss_save:d:\views\nw\nmm_241\nsr\vssclient\snapvsssave\nsrsnap_vss_save.h(215): Error initializing the job.

  Unknown error

  NetWorker Server ssnl-bkp01 is unavailable or does not support Jobs Daemon.

89199:nsrsnap_vss_save:nsrsnap_vss_save: Backup is level FULL. Set GLR compatibility to YES.

80271:nsrsnap_vss_save:NMM .. Valid snapshot policy. Group: "outlook2010" Snapshot Policy: "Exchange" Snapshots Per Day: "1"  Retain: "0" Backup Snapshots: "All" Level: "full".

NMM ... Using client name SSN-EXCH01, the version of the Exchange server is Exchange 2010.

96585:nsrsnap_vss_save:NMM .. Initialization success -- Exchange shell successfully initialized. Required for Exchange 2010 or Exchange 2013.

47363:nsrsnap_vss_save: nsrpsd service is running on SSN-EXCH01

NMM .. created RM deposit path C:\Windows\TEMP\RMDir_2223759989.

82624:nsrsnap_vss_save:Save set name APPLICATIONS:\Microsoft Exchange 2010 is valid.

80826:nsrsnap_vss_save:NMM .. Backup of Exchange 2010 saveset Microsoft Exchange 2010 failed. Error 0x80004005.

63335:nsrsnap_vss_save:NMM backup failed to complete successfully.

68151 1372822710 2 0 0 10116 3124 0 ssn-exch01.salud.ssnl.gob.mx nsrsnap_vss_save NSR warning 39 nsrsnap_vss_save: Exiting with failure. 0

Thanks for the attention to this question.

2.4K Posts

July 2nd, 2013 21:00

As you can see the message id 50423, it would be good to also see the Application information atrributes.

July 2nd, 2013 22:00

How may i check  that? i'm sorry but not sure to understand the response.

14.3K Posts

July 3rd, 2013 01:00

torresm! wrote:

How may i check  that? i'm sorry but not sure to understand the response.

When you defined client (each of 10 times), you defined application information too (each of 10 times).  What bingo is saying is that you should provide content of application information field here for inspection.

1.7K Posts

July 3rd, 2013 13:00

Hi Torresm,

Check the following post:

https://community.emc.com/message/543810

Thank you,

Carlos

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