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October 11th, 2016 03:00

Cross sync with VMWare Backup Appliance failed (NW_3001:An exception occurred posting a message to vcenter)

Hi, I have an issue with the Cross Sync on VBA (v 1.5.1.7). Has anyone seen this?

Daemon log on NW server:

10/11/16 10:54:01  nsrd NSR info nsrim cross sync notice: Cross sync with 'vba01.local' VMWare Backup Appliance started.

10/11/16 10:54:01  nsrdisp_nwbg NSR notice 10/11/16 10:54:01.725031 Cross sync all configuration on VBA "vba01.local".

10/11/16 10:54:01  (pid3141) NSR info VBA returned status of FAILURE: details "NW_3001:An exception occurred posting a message to vcenter.  Input Parameters: Class: VcenterPostMessageInput EventMessageType: com.vmware.nw.generic MessageParameters: {genericMessage=Cross sync with Networker Server 'nlosimbck02' started}

java.lang.NullPointerException

        at com.emc.networker2.business.NwVcPostMessageBusiness.vcenterPostMessage(NwVcPostMessageBusiness.java:35)

        at com.emc.networker2.rest.NwVcenterService.vcenterPostMessage(NwVcenterService.java:88)

        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

        at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)

        at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)

        at java.lang.reflect.Method.invoke(Unknown Source)

...

126088 10/11/16 10:54:01  nsrdisp_nwbg NSR notice Unable to post the Cross Sync message to VBA server.

126088 10/11/16 10:54:01  nsrdisp_nwbg NSR notice Unable to post the Cross Sync message to VBA server.

38758 10/11/16 10:54:01  nsrd NSR info nsrim cross sync alert: Cross Sync with 'vba01.local' VMWare Backup Appliance is failed for configuration and backups.

68 Posts

October 12th, 2016 05:00

Hi,

never seen this. Have you tried to run the cross sync on CLI?

mkeil

8 Posts

October 12th, 2016 07:00

Hi, yes I did.

nsrim -X -S -h vba01.local -f

same error over and over.

68 Posts

October 12th, 2016 22:00

No idea, sorry - never seen this.

With an older version it worked fine? Maybe you should open a SR then.

mkeil

5 Practitioner

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274.2K Posts

November 6th, 2016 02:00

I have same issue. After DDOS upgrade from 5.7.2 to 5.7.3. But only for 2 policies. Not sure if they are related. Any know solution ?

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