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Drives going in Service mode frequently
HI All
We are facing the Drives issue on our enviorement.
Issue: Library is IBM TS3500 and 2 drives are attached with them but both the dreives goes in services mode frequently.
Backup Server : Windows 2003 with 7.6 Networker version,
Your Views will be very helpfull for me.
Thanks
bingo.1
2.4K Posts
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August 10th, 2011 09:00
NW disables a tape drive if it can not recover from a write error. Most likely a hardware problem.
There are lots of reasons for hardware problems: drive, media, cable, termination, drivers etc.
You can of course use NW's tapeexercise or any other tool (ntbackup) to verify that the hardware runs fine.
bcouhbor
59 Posts
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August 10th, 2011 23:00
Have you logged into the TS3500 web interface and checked for any errors? Most of the time, i see errors on the console when that happens on a drive on my TS3200s. I know it sounds simple, but try running a cleaning tape through the drive, and possibly a power cycle of the library.
Latino1
14 Posts
0
July 1st, 2016 08:00
In my case the Cisco switch that the tape library network interface was attached to had been modified, someone changed all ports VLAN's on the switch (go figure!) and I couldn't even ping the library IP address.
tsamuel0905
136 Posts
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July 7th, 2016 12:00
I think recently this tape drives may be rebooted, if the setup was working earlier.
If so try to re-configure the device (TL) via NMC.
If not, login to TL. check for logs. It may give clear picture about this issue.