EMC NetWorker 9.1: Can't get exchange 2010 backups to work

Hi guys,

I've been spending a few hours reading docs and trying to get Exchange backups going without success.

From the Exchange server, I correctly configured a NMM Exchange Admin, I can validate an existing admin successfully.

Also when I run nsrnmmsv -P, I get successful message (no errors) -> Successfully listed supported save sets.

From the NetWorker console, I configured a client with Microsoft Exchange Server application enabled, I left most settings default.

From the Objects window, I selected all available:

APPLICATIONS:\Microsoft Exchange 2010

APPLICATIONS:\Microsoft Exchange 2010\Database-Name1

Backup Objects:  APPLICATIONS:\Microsoft Exchange 2010

backup command:  nsrnmmsv

application information:

     NSR_EXCH_CHECK=yes

     NSR_ESE_CC_METHOD=DB_AND_LOGS

     NSR_ESE_UTIL_SEQUENTIAL=False

     NSR_ESE_UTIL_THROTTLE=False

Name: Exchange-Server.domain.local

Backup Type: Microsoft Exchange Server

Snapshot Management: false

Priority: 100

Parallelism: 6

Block based backup: true

Client direct: true

Parallel save streams: false

Data Domain interface: IP

Actually I can do a Filesystem backup successfully..

But when I try an Application: Exchange backup (to backup the Exchange database), I get the errors you see below.

I believe it has to do with my storage pool, I currently use local, adv_file media type..

After reading some posts on this forum, I can confirm that save -b POOL_NAME -a DIRECT_ACCESS=yes C:\" is working well from the client computer.

Is it related to the fact that I didn't configure a Remote user in the Device properties? If so, I don't understand how to do it, please help.

Thank you!

Victor

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107092:nsrnmmsv: Version information for C:\Program Files\EMC NetWorker\nsr\bin\nsrnmmsv.exe: Original file name: nsrnmmsv.exe Version: 9.1.0 (ntx64) Comments: Supporting Microsoft Volume Shadow Copy Service

127159:nsrnmmsv: Created temp path C:\Program Files\EMC NetWorker\nsr\tmp\nmm\2018-08-16_15-00-12_5564-6044\.

nsrnmmsv: multithreaded save set parallelism==6

145369:nsrnmmsv: Initialization success -- Exchange shell successfully initialized. Required for Exchange.

133296 1534446013 0 0 0 6044 5564 0 Exchange-Server.domain.local nsrnmmsv NSR info 26 Starting backup operation. 0

145369 1534446014 0 0 0 6044 5564 0 Exchange-Server.domain.local nsrnmmsv NSR info 89 Initialization success -- Exchange shell successfully initialized. Required for Exchange. 0

132558 1534446016 0 0 0 6044 5564 0 Exchange-Server.domain.local nsrnmmsv NSR info 75 Initialization process successful. Required for getting required log range. 0

115938 1534446016 0 0 0 6044 5564 0 Exchange-Server.domain.local nsrnmmsv NSR info 71 The maximum number of Consistency Check process threads is set to '%d'. 1 1 1 4

129273 1534446016 0 0 0 6044 5564 0 Exchange-Server.domain.local nsrnmmsv NSR info 41 Consistency Check Throttling is disabled. 0

114457 1534446017 0 0 0 6044 5564 0 Exchange-Server.domain.local nsrnmmsv NSR info 89 '%s': adding to the file list with the minimum range as = %d and the maximum range as %d. 3 0 52 APPLICATIONS:\Microsoft Exchange 2010\Database-Name1 1 3 109 1 3 110

98519 1534446018 2 5 0 6116 5564 0 Exchange-Server.domain.local nsrnmmsv NSR warning 47 Unable to setup direct save with server %s: %s. 2 12 33 Backup-Server.domain.local 49 294 86929 125 %s:%s: Unable to perform backup for save-set ID '%s' with %s=%s, check device and pool configuration to enable Client direct. 5 12 33 Exchange-Server.domain.local 51 66 APPLICATIONS:\Microsoft Exchange 2010\Database-Name1\DatabaseFiles 0 10 4269132226 11 13 DIRECT_ACCESS 0 3 Yes

90018 1534446018 5 5 0 6116 5564 0 Exchange-Server.domain.local nsrnmmsv NSR critical 55 Cannot open a %s session with NetWorker server '%s': %s 3 20 8 nsrnmmsv 12 33 Backup-Server.domain.local 49 294 86929 125 %s:%s: Unable to perform backup for save-set ID '%s' with %s=%s, check device and pool configuration to enable Client direct. 5 12 33 Exchange-Server.domain.local 51 66 APPLICATIONS:\Microsoft Exchange 2010\Database-Name1\DatabaseFiles 0 10 4269132226 11 13 DIRECT_ACCESS 0 3 Yes

0 1534446018 1 5 0 6116 5564 0 Exchange-Server.domain.local nsrnmmsv NSR notice 50 %s%s%s: %-*s%s%s%s %*s %2.2ld:%2.2ld:%2.2ld %6s %s 15 0 0  0 0  20 8 nsrnmmsv 1 1 0 23 66 APPLICATIONS:\Microsoft Exchange 2010\Database-Name1\DatabaseFiles 0 7  level= 0 4 full 0 1 , 1 1 0 0 4 0 KB 30 1 0 30 1 0 30 1 0 36 1 0 0 5 files

110812 1534446018 5 0 0 6116 5564 0 Exchange-Server.domain.local nsrnmmsv NSR critical 44 Backup of Saveset '%s' failed with error %s. 2 51 66 APPLICATIONS:\Microsoft Exchange 2010\Database-Name1\DatabaseFiles 24 240 Exchange-Server.domain.local:APPLICATIONS:\Microsoft Exchange 2010\Database-Name1\DatabaseFiles: Unable to perform backup for save-set ID '4269132226' with DIRECT_ACCESS=Yes, check device and pool configuration to enable Client direct.

98519 1534446018 2 5 0 5828 5564 0 Exchange-Server.domain.local nsrnmmsv NSR warning 47 Unable to setup direct save with server %s: %s. 2 12 33 Backup-Server.domain.local 49 289 86929 125 %s:%s: Unable to perform backup for save-set ID '%s' with %s=%s, check device and pool configuration to enable Client direct. 5 12 33 Exchange-Server.domain.local 51 61 APPLICATIONS:\Microsoft Exchange 2010\Database-Name1\LogFiles 0 10 4252355010 11 13 DIRECT_ACCESS 0 3 Yes

90018 1534446018 5 5 0 5828 5564 0 Exchange-Server.domain.local nsrnmmsv NSR critical 55 Cannot open a %s session with NetWorker server '%s': %s 3 20 8 nsrnmmsv 12 33 Backup-Server.domain.local 49 289 86929 125 %s:%s: Unable to perform backup for save-set ID '%s' with %s=%s, check device and pool configuration to enable Client direct. 5 12 33 Exchange-Server.domain.local 51 61 APPLICATIONS:\Microsoft Exchange 2010\Database-Name1\LogFiles 0 10 4252355010 11 13 DIRECT_ACCESS 0 3 Yes

0 1534446018 1 5 0 5828 5564 0 Exchange-Server.domain.local nsrnmmsv NSR notice 50 %s%s%s: %-*s%s%s%s %*s %2.2ld:%2.2ld:%2.2ld %6s %s 15 0 0  0 0  20 8 nsrnmmsv 1 1 0 23 61 APPLICATIONS:\Microsoft Exchange 2010\Database-Name1\LogFiles 0 7  level= 0 4 full 0 1 , 1 1 0 0 4 0 KB 30 1 0 30 1 0 30 1 0 36 1 0 0 5 files

110812 1534446018 5 0 0 5828 5564 0 Exchange-Server.domain.local nsrnmmsv NSR critical 44 Backup of Saveset '%s' failed with error %s. 2 51 61 APPLICATIONS:\Microsoft Exchange 2010\Database-Name1\LogFiles 24 235 Exchange-Server.domain.local:APPLICATIONS:\Microsoft Exchange 2010\Database-Name1\LogFiles: Unable to perform backup for save-set ID '4252355010' with DIRECT_ACCESS=Yes, check device and pool configuration to enable Client direct.

140124 1534446020 0 0 0 6076 5564 0 Exchange-Server.domain.local nsrnmmsv NSR info 89 Performing the cleanup of '%s' to avoid inconsistency in the indexes for child save sets. 1 51 52 APPLICATIONS:\Microsoft Exchange 2010\Database-Name1

139527 1534446027 3 0 0 6044 5564 0 Exchange-Server.domain.local nsrnmmsv NSR error 51 The backup operation did not complete successfully. 0

102333 1534446027 3 0 0 6044 5564 0 Exchange-Server.domain.local nsrnmmsv NSR error 21 Exiting with failure. 0

2018-08-16 3:00:27 PM Removing files under temp path C:\Program Files\EMC NetWorker\nsr\tmp\nmm\2018-08-16_15-00-12_5564-6044.