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August 8th, 2011 07:00

Error when running nsrsnap_vss_save -?

Just upgraded to Networker 7.6.2 so that we can start backing up Exchange 2010. After installing the NMM 2.3 I run the command nsrsnap_vss_save -? and get the following error. Any ideas on what is wrong? Not even sure where to look and google hasn't come up with any solutions.

C:\>nsrsnap_vss_save -?
NMM .. changing backup name PVHEXMB01 to primary name pvhexmb01.pvhmc.org for mu
lti NIC client.
63478:nsrsnap_vss_save:NMM .. initialization of VSS Backup Components failed --
error 0x80070005.
68150:nsrsnap_vss_save:nsrsnap_vss_save: Exiting with success.

August 8th, 2011 07:00

Hello Pat,

This is clearly a permissions issue, and I suspect that you have UAC (User Account Control) enabled, and this is preventing you to run any process in the background without Administrator Elevation.

This error message in MS world always means permissions denied:

0x80070005

Please run Command prompt as Administrator and run the command again.

If this is not the case then please check the user you are logged in on the Exchange server and ensure that the user has the following permissions:

- Exchange Organization member

- Domain Administrator

- Local Administrator

Thank you.

Carlos.

August 8th, 2011 08:00

Hi Pat,

This error message has been treated in several posts. Basically it's still more likely to be a permissions issue.

Please take a look at this one and let us know if you have any further question:

https://community.emc.com/message/558000#558000

Thank you.

Carlos.

7 Posts

August 8th, 2011 08:00

Hi Carlos,

Thank you that seems to have made a difference, I am now getting new errors. I am logged in under my user account which is a domain admin, admin of the server, and have the rights in Exchange. Any more thoughts?

List of valid saveset entries for APPLICATIONS on client  ...

Initializing data to display...
63362:nsrsnap_vss_save:NMM .. error received during Replication Manager gatherin
g of Writer metadata.  Details in nmm.raw on .
49931:nsrsnap_vss_save:RM .. 024077 ERROR:Unable to get the writer metadata for
Microsoft Exchange Writer ({2a40fd15-dfca-4aa8-a654-1f8c654603f6})
49931:nsrsnap_vss_save:RM .. 024077 ERROR:Unable to get the writer metadata for
Microsoft Exchange Writer ({2a40fd15-dfca-4aa8-a654-1f8c654603f6})
63351:nsrsnap_vss_save:NMM .. failed to successfully gather VSS metadata for act
ive writers -- error 0x8007139f. Backup cannot continue.
The requested display of supported Writer formats cannot be provided due to erro
r -- 0x8007139f in processing.
68150:nsrsnap_vss_save:nsrsnap_vss_save: Exiting with success.

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