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October 31st, 2011 20:00

Exchange 2010 Backup using NMM 2.3 giving PowerShell error.

Exchange 2010 Backup (Stand-alone) using NMM 2.3 giving PowerShell error.

Error Description:

savegrp: suppressed 6 lines of verbose output

    Comments: NetWorker Module for Microsoft Applications (x64)

50423:nsrsnap_vss_save:nsrsnap_vss_save: Unknown Application Information parameter: NSRSNAP_JOBID, may not be supported

50411:nsrsnap_vss_save:nsrsnap_vss_save: Data mover host name not specified. Assuming local host: *****.****.com

80271:nsrsnap_vss_save:NMM .. Valid snapshot policy. Group: "Exchange_Backup" Snapshot Policy: "Serverless Backup" Snapshots Per Day: "1"  Retain: "0" Backup Snapshots: "All" Level: "full".

Failed to initialize PowerShell session, retrying to initialize Powershell session using credentials...

79819:nsrsnap_vss_save:NMM .. For Exchange 2010 backups, a NSR_EXCH2010_DAG fully qualified path must be specified in client Application Information.

63335:nsrsnap_vss_save:NMM backup failed to complete successfully.

Internal error.

68151 1320074488 2 0 0 14940 11868 0 *****.****.com nsrsnap_vss_save 39 nsrsnap_vss_save: Exiting with failure.

November 3rd, 2011 03:00

hi Chitij,

DAG option is always provided by default in Exchange 2010, however if you don't configure the DAG itself there is nothing else to be configured, and it will be considered stand-alone (at Exchange level I mean).

I'm surprised about the error message in nmm.raw, as the Application Information variables are correct, however you would need to check with your Exchange admin if at any point there was ever a DAG configured, as in that case there are some entries created in Active Directory and even DNS, so NMM woulc be able to detect those settings hence complaining about the FQDN for the DAG.

Could you please render the nmm.raw and attach here the full output?

Thank you.

Carlos.

October 31st, 2011 21:00

As mentioned in application guide, I already set the PowerShell authetication:

- Ensure that in IIS you have set the correct permissions for PowerShell, as described in the documentation:


1. Go to IIS Manager > Your Host > Sites > Default Web Site > Powershell.
2. On the right-hand side pane, right-click Authentication and Enable Windows Authentication.
3. In Windows Authentication, right-click and select "Advanced properties", and ensure that the Kernel Mode Authentication is clear.

2 Posts

November 2nd, 2011 20:00

Just went throught this.

Add the mailbox servers you want to backup  to the User Groups > Administrators group

user=administrator,host=

user=system,host=

November 3rd, 2011 02:00

Hello Chitij,

Based on the error message:

nsrsnap_vss_save:NMM .. For Exchange 2010 backups, a NSR_EXCH2010_DAG fully qualified path must be specified in client Application Information.

I would say there is some parameters configured on the client entry that are still pointing to a DAG environment rather than stand-alone Exchange 2010.

Could you please let us know the Application Information variables configured for that client?

Thank you.

Carlos

November 3rd, 2011 03:00

Hi Carlos,

Below is the NMM Output:

10/31/2011 8:51:26 PM  0 nsrsnap_vss_save Command line:\n  C:\Program Files\Legato\nsr\bin\nsrsnap_vss_save.exe -A optype=conventional -A NSR_SNAP_TYPE=vss -A NSR_ALT_PATH=G:\MountReplica -A NSR_EXCH_CHECK=yes -A NSR_PARENT_JOBID=1284701 -c delapollo14.imcl.com -g Exchange_Backup -LL -m delapollo14.imcl.com -s 10.10.10.19 -l full -q -W 78 -A snap_sessionid=1320074486 -A NSR_STRICT_SYNC=0 -A NSR_PS_DEBUG_ID=1320074485 -A NSRSNAP_JOBID=1284703 APPLICATIONS:\Microsoft Exchange 2010\USER-DATABASE 

10/31/2011 8:51:26 PM  0 nsrsnap_vss_save System Version: 6.1 Build 7600 

10/31/2011 8:51:26 PM  0 nsrsnap_vss_save Computer Name: DELAPOLLO14     User Name: NT AUTHORITY\SYSTEM (SYSTEM)

10/31/2011 8:51:26 PM  0 nsrsnap_vss_save Version information for C:\Program Files\Legato\nsr\bin\nsrsnap_vss_save.exe:\n Original file name: nsrsnap_vss_save.exe\n Version: 2.3.0.87\n Comments: NetWorker Module for Microsoft Applications (x64)

10/31/2011 8:51:26 PM  0 nsrsnap_vss_save NetWorker Server Version: NetWorker 7.6.1.Build.397 Network Edition/12

10/31/2011 8:51:26 PM  0 nsrsnap_vss_save nsrsnap_vss_save: Unknown Application Information parameter: NSRSNAP_JOBID, may not be supported

10/31/2011 8:51:26 PM  0 nsrsnap_vss_save nsrsnap_vss_save: Data mover host name not specified. Assuming local host: delapollo14.imcl.com

10/31/2011 8:51:27 PM  0 nsrsnap_vss_save nsrsnap_vss_save: Inserting APPLICATIONS:\Microsoft Exchange 2010\USER-DATABASE in saveset list

10/31/2011 8:51:27 PM  0 nsrsnap_vss_save NMM .. Valid snapshot policy. Group: "Exchange_Backup" Snapshot Policy: "Serverless Backup" Snapshots Per Day: "1"  Retain: "0" Backup Snapshots: "All" Level: "full".

10/31/2011 8:51:28 PM  0 nsrsnap_vss_save NMM .. For Exchange 2010 backups, a NSR_EXCH2010_DAG fully qualified path must be specified in client Application Information.

10/31/2011 8:51:28 PM  0 nsrsnap_vss_save NMM backup failed to complete successfully.

10/31/2011 8:51:28 PM  0 nsrsnap_vss_save nsrsnap_vss_save: createInstanceBackup() failed

10/31/2011 8:51:28 PM  0 nsrsnap_vss_save nsrsnap_vss_save: APPLICATIONS:\Microsoft Exchange 2010\USER-DATABASE: failed 

10/31/2011 8:51:28 PM  0 nsrsnap_vss_save NMM .. bye bye.

10/31/2011 8:51:28 PM  0 nsrsnap_vss_save nsrsnap_vss_save: Exiting with failure.

Thanks

Chitij

November 3rd, 2011 03:00

Hi Carlos,

Application Information variable entries are: 

  

NSR_SNAP_TYPE=vss

NSR_ALT_PATH=F:\mountreplica

One more thing that needs to clarify is that DAG component is already installed on the Exchange server but not in used. Is there need to configure Exchange 2010 DAG backup or Exchange 2010 Stand-alone server backup? 

Chitij

November 3rd, 2011 03:00

Hi Chijit,

Can you please run the following command and paste here the output?:

nsrsnap_vss_save -v -?

Also, could you try to run the backup with saveset APPLICATIONS:\Microsoft Exchange 2010

Thank you.

Carlos.

November 8th, 2011 09:00

Even i am also facing the same issue.

52051:nsrsnap:Printing savecmd=nsrsnap_vss_save after parsing

79549:nsrsnap:[nsrsnap.c 1891] Invoking command: "nsrsnap_vss_save -A  optype=conventional  -A "NSR_SNAP_TYPE=vss"  -A "NSR_ALT_PATH =D:\snap"  -A "NSR_EXCH2010_BACKUP=active"  -A "NSR_EXCH2010_DAG=itbdrdag02.corp.sva.com"  -A "NSR_DATA_MOVER=sjeditb10707"  -A NSR_PARENT_JOBID=1359797  -c sjeditb10707.corp.sva.com -g "EXCH_Temp_Weekly" -LL -m sjeditb10707.corp.sva.com -s sjeditb30102 -l full -q -W 78  -A snap_sessionid=1320765558  -A NSR_STRICT_SYNC=0 "APPLICATIONS:\Microsoft Exchange 2010\ITB SG Level D 01

73064:nsrsnap_vss_save:Version information for C:\Program Files\Legato\nsr\bin\nsrsnap_vss_save.exe:

          Original file name: nsrsnap_vss_save.exe

          Version: 2.3.0.81

          Comments: NetWorker Module for Microsoft Applications (x64)

50423:nsrsnap_vss_save:nsrsnap_vss_save: Unknown Application Information parameter: NSRSNAP_JOBID, may not be supported

80271:nsrsnap_vss_save:NMM .. Valid snapshot policy. Group: "EXCH_Temp_Weekly" Snapshot Policy: "Test" Snapshots Per Day: "1"  Retain: "0" Backup Snapshots: "all" Level: "full".

Failed to initialize PowerShell session, retrying to initialize Powershell session using credentials...

39076:nsrsnap_vss_save: SYSTEM warning: DNS lookup failed for sjeditb40605: The requested name is valid, but no data of the requested type was found.

39076:nsrsnap_vss_save: SYSTEM warning: DNS lookup failed for hvmsvs01.corp.sva.com: The requested name is valid, but no data of the requested type was found.

39076:nsrsnap_vss_save: SYSTEM warning: DNS lookup failed for itbdrdag01.corp.sva.com: The requested name is valid, but no data of the requested type was found.

47363:nsrsnap_vss_save: nsrpsd service is running on SJEDITB10707.corp.sva.com.

NMM ... Using client name SJEDITB10707, the version of the Exchange server is Exchange 2010.

powershell.Invoke Get-DatabaseAvailabilityGroup failed.

The term 'Get-DatabaseAvailabilityGroup' is not recognized as the name of a cmdlet, function, script file, or operable program. Check the spelling of the name, or if a path was included, verify that the path is correct and try again.

82624:nsrsnap_vss_save:Save set name APPLICATIONS:\Microsoft Exchange 2010\ITB SG Level D 01 is valid.

80824:nsrsnap_vss_save:NMM .. Exchange saveset entered as Microsoft Exchange 2010\ITB SG Level D 01 could not be found. 

List of valid saveset entries for APPLICATIONS on client SJEDITB10707.corp.sva.com ...

List of valid saveset entries for APPLICATIONS on client SJEDITB10707.corp.sva.com ...

63335:nsrsnap_vss_save:NMM backup failed to complete successfully.

Internal error.

68151 1320765585 2 0 0 10076 7880 0 sjeditb10707.corp.sva.com nsrsnap_vss_save 39 nsrsnap_vss_save: Exiting with failure. 0

APPLICATIONS:\Microsoft Exchange 2010\ITB SG Level D 01: Backup of [APPLICATIONS:\Microsoft Exchange 2010\ITB SG Level D 01] failed

November 13th, 2011 22:00

A DAG was already configured. So I tried to configure Exchange DAG backup. The Backup is running successfully now.

1.7K Posts

December 20th, 2011 04:00

Glad to hear backup is running now.

Thank you.

Carlos.

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