Today our Networker got Crashed leaving behind below error. Its getting crashed frequently. Please guide us.
Networker Version : 7.6
Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Time: 10:37:34 AM
Faulting application nsrjobd.exe, version 220.127.116.11, faulting module liblocal.dll, version 18.104.22.168, fault address 0x000120a7.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 6e 73 72 ure nsr
0018: 6a 6f 62 64 2e 65 78 65 jobd.exe
0020: 20 37 2e 36 2e 30 2e 30 22.214.171.124
0028: 20 69 6e 20 6c 69 62 6c in libl
0030: 6f 63 61 6c 2e 64 6c 6c ocal.dll
0038: 20 37 2e 36 2e 30 2e 30 126.96.36.199
0040: 20 61 74 20 6f 66 66 73 at offs
0048: 65 74 20 30 30 30 31 32 et 00012
0050: 30 61 37 0a7
You should have a look through the logs to try to ascertain what's happening in NetWorker at the time of each crash. You should enable Dr. Watson also to see if you have any crash dumps from NetWorker that would need to be analysed. Also, it'd be good to have more detail around what exactly you mean by crash. Does one backup fail? All backups fail? All NetWorker services end? Just one service? What do you need to do to get everthing started again? Are you getting these crashes when the system is at its most busy or not?
One thing you might want to try and do is to run a EMC HEAT analysis on your server. You can do these through the support menu on Powerlink. I think it's "Support", "Product Diagnostic Tools", "Environment Analysis Tools" and then HEAT. It will help you identify any mismatches in versions running on your server and supported EMC versions. Also does a pretty good MS hotfix check. I know it doesn't give you a silver bullet but it can help point the right direction.
Just adding to Bobby, it looks like a backup fail (crash)."Faulting application nsrjobd.exe". Probably it could be because of a number for scheduled backups at a point of time. Re-arrange the groups schedule, keep them apart as much as possible.
Thanks for your reply.
We have upgraded networker to Latest Build i.e. NetWorker version 7.6.0.Build.180
Not we are not still facing any problem.
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