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December 19th, 2011 06:00

Full backups for Notes: is failing

Hi,

I have a Lotus notes client and the FULL backups on this client for the saveset NOTES: is failing , only Notes: save set is failing.All the other save set for this client is getting backed up successfully, and the error message is as below: . Please check and provide a solution for this

savegrp: suppressed 19 lines of output.

System error: XBSA-1.0.1 LNMs_2010.Build.289 2200 Fri Dec 16 23:09:54 2011_nwbsa_is_retryable_error: received a network error (Severity 0 Number 3): Failed to connect to storage node on ftbak01-uppr-uk-b1: nsrdasv failed to authenticate with nsrmm using GSS Legato: Timed out

The process 4900 was terminated (0).79794:nsrdasv: The process 4900 was terminated (0).Child process 4900 (returned pid = 4900) returned with failure -256.84109:nsrdasv: Child process 4900 (returned pid = 4900) returned with failure -256.

334 Posts

December 19th, 2011 06:00

Moved to support forum for additional review.

Allan

14.3K Posts

December 19th, 2011 13:00

According to XBSA log, you lost connection to nsrmm... but you also use nsrauth which sucks   (not sure if related though, but last time I checked nsrauth could be related even to world financial crises).  When you go to client, do you see anything else in logs there?  Usually you should rely on module logs and not savegrp one. 

Also, since you are EMC guy, there is designed EMC forum for this questions only for EMC staff where you get EMC ppl assisting while this area is more public - so perhaps you may wish to trace more appropriate space to ask these questions.

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