wayne18
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If it has reached here either Recover Point credential is wrong or plink output is not printing Store key in cache? (y/n)

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Hi I ma getting this error using the meditech module.

how do i know which user to use and password

Plink command to execute is: "C:\Program Files\EMC\SYMCLI\shlib\plink.exe" -ssh meditech@xx.xx.x.xxx get_version -xml

77076:nsrmedisv:PlinkConnect.cpp (409) Could not not execute "n" on cache the hashkey.                           If it has reached here either Recover Point credential is wrong                           or plink output is not printing Store key in cache? (y/n)                            Kindly try to cache the hash key using plink

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wayne18
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Re: If it has reached here either Recover Point credential is wrong or plink output is not printing Store key in cache? (y/n)

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Hi thanks

Have solved it. It was the user that had been locked in the RPA. unlocked it with security-admin and all is fine

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gautamgp
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Re: If it has reached here either Recover Point credential is wrong or plink output is not printing Store key in cache? (y/n)

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In the NetWorker module for Meditech GUI, you have added the RecoverPoint Appliance. Make sure that the username/password is correct in the appliance properties. You can also click on verify to check it's able to verify the credentials.

wayne18
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Re: If it has reached here either Recover Point credential is wrong or plink output is not printing Store key in cache? (y/n)

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Hi thanks

Have solved it. It was the user that had been locked in the RPA. unlocked it with security-admin and all is fine

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