Tao Cuong
2 Bronze

Issue when backup Exchange database by Networker server

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Hi guys, I have this issue when backup Exchange database by Networker.
My environment is:
Networker server 8.2.4.
In Exchange server, i install Networker client 8.2.4 and Networker module for Microsoft 8.2.4.
My exchange server is 2013 CU23.
First picture is error in networker server.
Second picture is error in event view exchange server.
The problem is when create snapshot in exchange server. nsrsnap_vss_save is error.
I have fix for many weeks, and i can't find out.
Hope anyone give me a ideal or solution.
Thanks guy very much
Picture 1Picture 1Picture 2Picture 2
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Tao Cuong
2 Bronze

Re: Issue when backup Exchange database by Networker server

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Hi Guys. 
I know my problem.

A problem is when i install April (2021) security update for my exchange server:
https://techcommunity.microsoft.com/t5/exchange-team-blog/released-april-2021-exchange-server-securi...

It will crash my job backup in networker server. Microsoft had public about this.
https://support.microsoft.com/en-us/topic/-the-syntax-is-not-supported-by-this-runspace-error-after-....
This is event view in my exchange server.
1.png2.png

I'm waiting for cumulative hotfix of networker module for microsoft.
Thanks guy for help me.

Cuong

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bingo.1
4 Ruthenium

Re: Issue when backup Exchange database by Networker server

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Hello,

these are more unspecific pointers to the problem itself. The details would be reported in the specific nmm.raw file. So please run nsr_render_log nmm.raw [> output_text_file] and post the appropriate part of the log.

 

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Tao Cuong
2 Bronze

Re: Issue when backup Exchange database by Networker server

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Thank you for reply me. 
This is step i stuck when i check file nmm.raw

This is a link i share file nmm.raw
https://sgcmccomvn-my.sharepoint.com/:f:/g/personal/tmcuong_cmc_com_vn/EnEwodbxkQNAqQHefCOysWsB5L1ba...
If you need more file, you can tell me.
Cuong

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bingo.1
4 Ruthenium

Re: Issue when backup Exchange database by Networker server

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Sorry, but this is not worth anything. It seems as if you never learned about the NW log file logic.

A *.raw file is a NW log file which contains coded information (variables) which are replaced by true values when you run the appropriate viewer - nsr_render_log . After that you might get a clue about the problem because now you will be able to read 'understandable' messages. You might now even find the problem already by yourself. But noboby could fill your log variables with your true values.

BTW - this is the start of the whole proce

dure. If the problem is simple to determine, I might be able to help you right away: Just to inform you - I am not an Exchange specialist. Others might need to drop in to help. But without a proper log information this would end in a 'mission impossible'.

 

 

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crazyrov
4 Beryllium

Re: Issue when backup Exchange database by Networker server

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There might be an issue with the replication service, I would get your Exchange admin to take a look at it and restart it if possible.

In case this is a new set up for NetWorker then may be you would want to check if the appropriate VSS writers are up and running for Exchange.

HTH,
For NetWorker related content - https://www.youtube.com/channel/UC4JLsVyXMyjbQ4i1NaJj5IQ

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Tao Cuong
2 Bronze

Re: Issue when backup Exchange database by Networker server

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Hi Guys. 
I know my problem.

A problem is when i install April (2021) security update for my exchange server:
https://techcommunity.microsoft.com/t5/exchange-team-blog/released-april-2021-exchange-server-securi...

It will crash my job backup in networker server. Microsoft had public about this.
https://support.microsoft.com/en-us/topic/-the-syntax-is-not-supported-by-this-runspace-error-after-....
This is event view in my exchange server.
1.png2.png

I'm waiting for cumulative hotfix of networker module for microsoft.
Thanks guy for help me.

Cuong

View solution in original post

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