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November 24th, 2015 13:00

Module NMM for Exchange - Error Backup

Hello, Crew!

I received the below error when I try to run a backup.

107092:nsrsnap_vss_save:Version information for C:\Program Files\EMC NetWorker\nsr\bin\nsrsnap_vss_save.exe: Original file name: nsrsnap_vss_save.exe Version: 8.2.2.1.939 Comments: Supporting Microsoft Volume Shadow Copy Service

102344:nsrsnap_vss_save:Must provide Application Information NSR_SNAP_TYPE value

102321:nsrsnap_vss_save:snapvss_validateAparams()failed to validate one or more Application Information parameters

102333:nsrsnap_vss_save:Exiting with failure.

stoneship.atlanticosul.local:APPLICATIONS:\Microsoft Exchange 2007: retried 1 times.

Configuration:

NSR_SNAP_TYPE=vss

CIRCULAR_PROMOTION_POLICY=Promote

NSR_ALT_PATH=c:\NMM

NSR_EXCH_CHECK=yes

NSR_ESE_UTIL_DB_ONLY=no

NSR_ESE_UTIL_SEQUENTIAL=False

NSR_ESE_UTIL_THROTTLE=False

NSR_CHECK_JET_ERRORS=all

NetWorker Server 8.2.2.0.Build.926

NetWorker Module for Microsoft version 8.2.2.1.939

NetWorker User 8.2.2.0.Build.926

Exchange Server 2007 Service Pack 4 Rollup 15 (KB2996150)

Regards,


Gustavo

2.4K Posts

November 24th, 2015 22:00

Before you do any further investigation, you should update to the current version 8.2.2.2 for all 3 components.

From the 8.2.2.2 Cumulative Readme file:

@@@@@@@@

Note:

Along with this version of NetWorker a new Cumulative Hotfix for NetWorker Module for Microsoft has been released.

This release of NMM 8.2.2.2 can be downloaded from ftp://ftp.legato.com/pub/NetWorker/NMM/Cumulative_Hotfixes/8.2.2/8.2.2.2

@@@@@@@@

14.3K Posts

November 25th, 2015 09:00

It's not there right now

December 8th, 2015 23:00

In order to backup the Active node you should be backing up the Virtual client, not the Active node itself.

Run the following command on the Active node and see the output:

nsrsnap_vss_save -c Active_node_name -A NSR_VIRT_SRV=virtual_cluster_name -?

Where virtual_cluster_name is the name of the CCR resource, not the cluster itself.

This command should display the valid save sets for the CCR environment

Also please set "serverless backup" snapshot policy and set client retries, client time out and savegrp parallelism to "0" in the group poperties.

Create a client for the passive node specifying the following values, and don't assign that client to any group, nor check it as scheduled for backup; save set you have to specify:

APPLICATIONS:\Microsoft Exchange 2007

In Application information set:

NSR_SNAP_TYPE=vss

NSR_ALT_PATH=The One You want

NSR_VIRT_SERV=CCR_virtual_client_name.domain.com

NSR_INCEX_CLIENT=CCR_virtual_client_name.domain.com

Ensure the CCR replication status is "Healthy"

Ensure that the Replication Manager Exchange Interface DCOM component is registered with a user member of Exchange Organization group member and re-type the password. Do the same for the Replication Manager Exchange Interface Service and restart the service.

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