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21 Posts
0
1871
NMC report data domain statistics not showing data since DDOS 5.7.2.10 upgrade
hi all,
I currently have the issue that my NMC (Version 8.2.2.5) does not show data Domain statistics (Report saveset Details) for my backups since I upgraded the data Domain from DDOS 5.6.0.5 to 5.7.2.10.
all saveset Details from backups done with DDOS 5.6 are shown.
backupserver upgrade to 8.2.3.8 does also not solve this issue.
backupserver runs on Windows 2012R2.
do specific parts (Server, Client, NMC) require a specific networker Version? or is it a DDOS issue?
does anyone else has this Problem?
thank you
R_Friberg
34 Posts
0
December 2nd, 2016 06:00
Hi,
Yes, we got the same issue when we upgraded to DDOS 5.7.2. This is solved in 5.7.3.0 but you will need to add a registry key on the DD too for the compression statistics to become available again in NetWorker, but only for new backups. Support should be able to guide you.
ble1
14.3K Posts
1
December 1st, 2016 12:00
I believe 5.7.2.0 is recommended versio by Dell (and also most adopted version within 5.7 tree). It sounds like issue is caused by some incompatibility in ddboost plugin world so this might be good case for support ticket.
Dominic_Rastel
21 Posts
0
December 5th, 2016 01:00
thanks all for the feedback. I will forward this topic to EMC Support and will present the final solution steps here.
Dominic_Rastel
21 Posts
2
December 14th, 2016 07:00
Final solution is:
1) Upgrade to DDOS 5.7.3.0
2) get the registry Key from EMC Support (in fact a System variable which is changed)
3) start a backup on this DataDomain
4) restart your local NMC Session
5) reports are shown as expected