ssenoner
1 Copper

NMM 2.4 Sharepoint 2010 backup

Hi folks,

I wanted to configure a backup of sharepoint 2010 with Networker 7.6.2 so I installed the new nmm 2.4

Since I already use nmm 2.3 for backin up exchange 2010 I thought it should not be soo difficult.

I installed networker client 7.6.2 and then nmm 2.4 on one sharepoint frontend server.

I configured the group and the sharepoint frontend server client resource in FQDN format

My first simle setup was to backup 'All' saveset to see how it works, and if the basic setup is ok, I will need file backup and system components anyway in my backup.

The first error I got in this configuration was:

82296:nsrsnap_vss_save:NMM .. Operation unit failed with error 'Please make sure you have configured at least one NetWorker Device and client resources are configured for the application host[XXXXXX01.domain] and the proxy client[xxxxxx01.domain] on NetWorker Server [servername]'.Possible cause: 1)Unsupported file system or 2)write-protected disc or 3)No space on disc or 4)Drive not found

I replaced the servernames, the thing to notice is that the application host is in upper case and the proxy client is lowercase, so since I already configured the client in FQDN format i thought it could be because of the upper or lower case, I was not really sure because I found no real information that this could be an issue, I treid to set the proxy: NSR_DATA_MOVER=XXXXXX01.domain

seemed cool, that error didn't appear, but after the import snapshot stage nothing happened, after some time I got this messages:

77320:libpsvssclnt: Failed to accept incoming connection for rsh command execution: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.

77320:libpsvssclnt: Failed to accept incoming connection for rsh command execution: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.

29789:libpsvssclnt: rpc_write: setting up stderr: An established connection was aborted by the software in your host machine.

29789:libpsvssclnt: rpc_write: setting up stderr: An established connection was aborted by the software in your host machine.

29789:libpsvssclnt: rpc_write: setting up stderr: An established connection was aborted by the software in your host machine.

29789:libpsvssclnt: rpc_write: setting up stderr: An established connection was aborted by the software in your host machine.

29789:libpsvssclnt: rpc_write: setting up stderr: An established connection was aborted by the software in your host machine.

29789:libpsvssclnt: rpc_write: setting up stderr: An established connection was aborted by the software in your host machine.

48462:nsrsnap_vss_save:PS: (CMTDXlator::ProcessSelectedComponent)  FAILED

48462:nsrsnap_vss_save:PS: (CMTDXlator::ProcessWriterSavesetComponents)  FAILED

48462:nsrsnap_vss_save:PS: (CMTDXlator::ProcessWriterSavesets)  FAILED

48462:nsrsnap_vss_save:PS: (CMTDXlator::PrepareSnapshotObjects)  FAILED

NMM .. Error generating files and directives list for the backup.

64036:nsrsnap_vss_save:NMM .. Error preparing list of files for backup: Error generating files and directives list for the backup.

63372:nsrsnap_vss_save:NMM .. Registration of snapshot set failed -- Error generating files and directives list for the backup

77175:nsrsnap_vss_save:NMM ..  completed commit replica with status of false.

63335:nsrsnap_vss_save:NMM backup failed to complete successfully.

Internal error.

I found some interesting entries in this logfile: C:\Program Files\Legato\nsr\applogs\libpsvssclnt.1348851048..raw

0 1348851139 2 0 0 7616 3868 0 ..libpsvssclnt 2 %s 1 0 46 [BrcConnMgr.cpp 86] Inside BrcConnMgr::init()

0 1348851139 2 0 0 7616 3868 0 ..libpsvssclnt 2 %s 1 0 71 [BrcConnFactory.cpp 202] ConnectionFactory::starting remote worker save

0 1348851139 2 0 0 7616 3868 0 . libpsvssclnt 2 %s 1 0 44 [BrcConnFactory.cpp 730] Created IPv6 socket

0 1348851139 2 0 0 7616 3868 0 . libpsvssclnt 2 %s 1 0 78 [BrcConnFactory.cpp 1006] Port information requested for fd 2196 returned 9900

0 1348851139 2 0 0 7616 3868 0 . libpsvssclnt 2 %s 1 0 63 [BrcConnFactory.cpp 1006] Socket 2196 is listening on port 9900

64463 1348851139 2 0 0 7616 3868 0 .libpsvssclnt 28 Could not release mutex lock 0

0 1348851139 2 0 0 7616 3868 0 . libpsvssclnt 2 %s 1 0 78 [BrcConnFactory.cpp 1006] Port information requested for fd 2196 returned 9900

0 1348851139 2 0 0 7616 3868 0  libpsvssclnt 2 %s 1 0 61 [BrcConnFactory.cpp 585] Added socket 2196 bound to port 9900

0 1348851139 2 0 0 7616 3868 0 ..libpsvssclnt 2 %s 1 0 78 [BrcConnFactory.cpp 1006] Port information requested for fd 2196 returned 9900

0 1348851139 2 0 0 7616 3868 0 ..libpsvssclnt 2 %s 1 0 165 [BrcConnFactory.cpp 304] Starting remote exec of command [nsrsnapbwragent -H xxxxxx01.domain -p 09900:09900 -D 0 -l 1348851047] on host XXXXXX01.domain, port 514

0 1348851259 2 0 0 7616 3868 0 . libpsvssclnt 2 %s 1 0 95 [BrcConnFactory.cpp 313] remote_exec() failed on try # 1. Trying again after waiting 3 seconds.

0 1348851382 2 0 0 7616 3868 0 . libpsvssclnt 2 %s 1 0 95 [BrcConnFactory.cpp 313] remote_exec() failed on try # 2. Trying again after waiting 3 seconds.

56630 1348851505 0 0 2 7616 3868 0 . libpsvssclnt 34 Could not start the remote process 0

0 1348851505 2 0 0 7616 3868 0 . libpsvssclnt 14 LOG [%s %d] %s 3 0 18 BrcConnFactory.cpp 1 3 343 0 34 Could not start the remote process

0 1348851505 2 0 0 7616 3868 0 . libpsvssclnt 2 %s 1 0 102 [BrcConnFactory.cpp 193] start_workersave_*() failed on try # 1. Trying again after waiting 3 seconds.

0 1348851508 2 0 0 7616 3868 0 . libpsvssclnt 2 %s 1 0 71 [BrcConnFactory.cpp 202] ConnectionFactory::starting remote worker save

0 1348851508 2 0 0 7616 3868 0 . libpsvssclnt 2 %s 1 0 44 [BrcConnFactory.cpp 730] Created IPv6 socket

0 1348851508 2 0 0 7616 3868 0 . libpsvssclnt 2 %s 1 0 78 [BrcConnFactory.cpp 1006] Port information requested for fd 2200 returned 9905

0 1348851508 2 0 0 7616 3868 0 . libpsvssclnt 2 %s 1 0 63 [BrcConnFactory.cpp 1006] Socket 2200 is listening on port 9905

64463 1348851508 2 0 0 7616 3868 0 . libpsvssclnt 28 Could not release mutex lock 0

0 1348851508 2 0 0 7616 3868 0 . libpsvssclnt 2 %s 1 0 78 [BrcConnFactory.cpp 1006] Port information requested for fd 2200 returned 9905

0 1348851508 2 0 0 7616 3868 0 . libpsvssclnt 2 %s 1 0 61 [BrcConnFactory.cpp 585] Added socket 2200 bound to port 9905

0 1348851508 2 0 0 7616 3868 0 . libpsvssclnt 2 %s 1 0 78 [BrcConnFactory.cpp 1006] Port information requested for fd 2200 returned 9905

0 1348851508 2 0 0 7616 3868 0 . libpsvssclnt 2 %s 1 0 165 [BrcConnFactory.cpp 304] Starting remote exec of command [nsrsnapbwragent -H xxxxxx01.domain -p 09905:09905 -D 0 -l 1348851047] on host XXXXXX01.domain, port 514

0 1348851628 2 0 0 7616 3868 0 . libpsvssclnt 2 %s 1 0 95 [BrcConnFactory.cpp 313] remote_exec() failed on try # 1. Trying again after waiting 3 seconds.

0 1348851751 2 0 0 7616 3868 0 . libpsvssclnt 2 %s 1 0 95 [BrcConnFactory.cpp 313] remote_exec() failed on try # 2. Trying again after waiting 3 seconds.

can someone help me to figure out why I get this errors? it seems like 2 components want to connect to each other on localhost but they fail....

greetings

Samuel

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4 Replies
ruhailv
1 Copper

Re: NMM 2.4 Sharepoint 2010 backup

Are you trying to take backup of File system.

If not then All wont work here as a saveset.

 

Viewing valid application data save sets

 

When configuring a client resource, you are required to enter the save sets in the Save Set

attribute of the client resource. To display a list of the application data save sets that are

available for backup:

1. Open a command prompt on the application server.

2. If the application server is not on a virtual host, type:

 

nsrsnap_vss_save -?

 

Example output:

 

“APPLICATIONS:\Microsoft DPM\DPM database.”

“APPLICATIONS:\Microsoft DPM\Volume C: on server”

“mars.saturn.company.com”

 

3. Press Enter.

Each line of output corresponds to a save set entry that you can add to the Save Set

attribute of a client resource. Each entry that you add to the Save Set attribute must be

typed on a separate line. Remove the inverted commas when copying the save set

name from the output.

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ssenoner
1 Copper

Re: NMM 2.4 Sharepoint 2010 backup

Hi, thank you very much for your response, but I indeed use 'All' as saveset and in the beginning of the report it resolves all savesets:

* XXXXXX01.domain 52051:nsrsnap:Printing savecmd=nsrsnap_vss_save.exe after parsing

* XXXXXX01.domain 79549:nsrsnap:[nsrsnap.c 1907] Invoking command: "nsrsnap_vss_save.exe -A  optype=conventional  -A "NSR_SNAP_TYPE=vss"  -A "NSR_DATA_MOVER=XXXXXX01.domain"  -A "NSR_IGNORE_MISSING_SYSTEM_FILES=yes"  -A NSR_PARENT_JOBID=0  -c XXXXXX01.domain -g "SHAREPOINT-10" -LL -m XXXXXX01.domain -s xxxxxxxx -l full -q -W 78  -A snap_sessionid=1348833455  -A NSR_STRICT_SYNC=0 "SYSTEM COMPONENTS:\ S:\ P:\ C:\ B:\

in my opinion the actual problem to check in this case is:

libpsvssclnt: Failed to accept incoming connection for rsh command execution: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.

nsrsnap_vss_save -? only gives outputs for applications, it doesn't include file system savesets.

some oder ideas?

Samuel

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ssenoner
1 Copper

Re: NMM 2.4 Sharepoint 2010 backup

Hi all, strangely today 'All' saveset worked, maybe a restart or something caused it....

it seems the communication between this two components work, so 'All' is ok, also System Components, now I tried to backup Sharepoint, but now I get following error:

* XXXXXX01.domain 82624:nsrsnap_vss_save:Save set name APPLICATIONS:\Microsoft Office SharePoint Services is valid.

* XXXXXX01.domain 63352:nsrsnap_vss_save:NMM .. start the creation of a replica. Replica will be of type Default - which is VSS determined  Non Transportable.

* XXXXXX01.domain 83164:nsrsnap_vss_save:NMM .. An error was detected during the replica creation.  Details in nmm.raw on XXXXXX01.domain and in the Windows Application or System Event Log.

* XXXXXX01.domain 49931:nsrsnap_vss_save:RM .. 027202 ERROR:Windows API GetVolumePathName failed with Windows error: The filename

* XXXXXX01.domain 49931:nsrsnap_vss_save:RM .. 026727 ERROR:An unexpected exception occurred in the RM VSS AnyWriter application agent while getting the browse tree.

* XXXXXX01.domain 63335:nsrsnap_vss_save:NMM backup failed to complete successfully.

* XXXXXX01.domain Internal error.

* XXXXXX01.domain 68151 1350053704 2 0 0 7376 13428 0 xxxxxx01.domain nsrsnap_vss_save 39 nsrsnap_vss_save: Exiting with failure. 0

* XXXXXX01.domain APPLICATIONS:\Microsoft Office SharePoint Services: Backup of [APPLICATIONS:\Microsoft Office SharePoint Services] failed

     * <ERROR> :  Failed with error(s)

nmm.raw and Windows Application log contains the same entries.....

do someone have an idea?

greetings

Samuel

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Highlighted
Boekkamp
1 Nickel

Re: NMM 2.4 Sharepoint 2010 backup

Hi Samuel,

May I suggest you upgrade the client another time but then to 7.6.3.7 (build0898). I have seen this problem before with 7.6.2 clients and it was resolved by upgrading the client...

Regards,

Jeroen

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