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civersen2
6 Indium

NMM 3.0 79248:nsrsnap:Ignoring unrecognized option 'q', use '-?' to see usage

Hi

I get this error message when I ran our exchange backup.

79248:nsrsnap:Ignoring unrecognized option 'q', use '-?' to see usage

What does this mean? 'q' I cant even found that option with -?

Does this just mean that we terminated the job?

Jan 31 11:48:20 localhost: * dag1.domain.com:APPLICATIONS:\Microsoft Exchange 2010 79248:nsrsnap:Ignoring unrecognized option 'q', use '-?' to see usage

Jan 31 11:48:20 localhost: * dag1.domain.com:APPLICATIONS:\Microsoft Exchange 2010 92347:nsrsnap:***************** Snapshot Management operation has started, logging to "C:\Program Files\Legato\nsr\logs\nwsnap.raw" *****************01/30/15 23:00:57.245145 [nsr/save/nsrsnap.c 611] Calling nsrrm_host

Jan 31 11:48:20 localhost: * dag1.domain.com:APPLICATIONS:\Microsoft Exchange 2010 01/30/15 23:00:57.323272 [nsr/save/nsrsnap.c 886] Calling get_pool_name..

Jan 31 11:48:20 localhost: * dag1.domain.com:APPLICATIONS:\Microsoft Exchange 2010 52051:nsrsnap:Printing savecmd=nsrsnap_vss_save.exe after parsing

Jan 31 11:48:20 localhost: * dag1.domain.com:APPLICATIONS:\Microsoft Exchange 2010 01/30/15 23:01:12.933147 [nsr/save/nsrsnap.c 1693] Calling snap_wait..

Jan 31 11:48:20 localhost: * dag1.domain.com:APPLICATIONS:\Microsoft Exchange 2010 APPLICATIONS:\Microsoft Exchange 2010 #015

Jan 31 11:48:20 localhost: * dag1.domain.com:APPLICATIONS:\Microsoft Exchange 2010 Termination request was sent to job 5087067 as requested; Reason given: Aborted

Jan 31 11:48:20 localhost:   dag1.domain.com:APPLICATIONS:\Microsoft Exchange 2010 aborted.

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8 Replies
8 Krypton

Re: NMM 3.0 79248:nsrsnap:Ignoring unrecognized option 'q', use '-?' to see usage

Hello christeriversen

This is usually either a bad configuration or some other kind of failure.

Can you please check the nmm.raw file on the client?

Also could you please let us know the NW server and client versions used?

Thank you,

Carlos

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civersen2
6 Indium

Re: NMM 3.0 79248:nsrsnap:Ignoring unrecognized option 'q', use '-?' to see usage

Hi Carlos

We use NW server 8.1.2.1 and client 8.1.2 and NMM 3.0.

The nmm backup runs well now but I was just curious about the error message.

So that messages is a general error message then?

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8 Krypton

Re: NMM 3.0 79248:nsrsnap:Ignoring unrecognized option 'q', use '-?' to see usage

Quick question,

Do you have selected a pool on the client configuration? If so please deselect the pool, as the pool is determined within the group configuration when you select "Snapshot pool".

Thank you,

Carlos

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civersen2
6 Indium

Re: NMM 3.0 79248:nsrsnap:Ignoring unrecognized option 'q', use '-?' to see usage

Nope no pool selected on the client!

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8 Krypton

Re: NMM 3.0 79248:nsrsnap:Ignoring unrecognized option 'q', use '-?' to see usage

With NW 8.1SP1 you should upgrade to NMM 3.0 SP1

Upgrade and let us know if the issue is gone (should be gone).

Thank you,

Carlos

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civersen2
6 Indium

Re: NMM 3.0 79248:nsrsnap:Ignoring unrecognized option 'q', use '-?' to see usage

Hi

Thats the one we are running.

NMM 3.0 SP1

I missed the 1 in last post 3.1.1

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8 Krypton

Re: NMM 3.0 79248:nsrsnap:Ignoring unrecognized option 'q', use '-?' to see usage

Hi,

What is the NSR_ALT_PATH= configured for that client?

Do you have any value set in the group properties, under the advanced tab, for browse and retention policies?

Also, could you please let me know the build of NMM?

Thank you,

Carlos

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civersen2
6 Indium

Re: NMM 3.0 79248:nsrsnap:Ignoring unrecognized option 'q', use '-?' to see usage

Hi

NSR_ALT_PATH=C:\mount_dir

No value for browse and retention

The build is 280

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