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February 13th, 2015 03:00

NMM 3.0 79248:nsrsnap:Ignoring unrecognized option 'q', use '-?' to see usage

Hi

I get this error message when I ran our exchange backup.

79248:nsrsnap:Ignoring unrecognized option 'q', use '-?' to see usage

What does this mean? 'q' I cant even found that option with -?

Does this just mean that we terminated the job?

Jan 31 11:48:20 localhost: * dag1.domain.com:APPLICATIONS:\Microsoft Exchange 2010 79248:nsrsnap:Ignoring unrecognized option 'q', use '-?' to see usage

Jan 31 11:48:20 localhost: * dag1.domain.com:APPLICATIONS:\Microsoft Exchange 2010 92347:nsrsnap:***************** Snapshot Management operation has started, logging to "C:\Program Files\Legato\nsr\logs\nwsnap.raw" *****************01/30/15 23:00:57.245145 [nsr/save/nsrsnap.c 611] Calling nsrrm_host

Jan 31 11:48:20 localhost: * dag1.domain.com:APPLICATIONS:\Microsoft Exchange 2010 01/30/15 23:00:57.323272 [nsr/save/nsrsnap.c 886] Calling get_pool_name..

Jan 31 11:48:20 localhost: * dag1.domain.com:APPLICATIONS:\Microsoft Exchange 2010 52051:nsrsnap:Printing savecmd=nsrsnap_vss_save.exe after parsing

Jan 31 11:48:20 localhost: * dag1.domain.com:APPLICATIONS:\Microsoft Exchange 2010 01/30/15 23:01:12.933147 [nsr/save/nsrsnap.c 1693] Calling snap_wait..

Jan 31 11:48:20 localhost: * dag1.domain.com:APPLICATIONS:\Microsoft Exchange 2010 APPLICATIONS:\Microsoft Exchange 2010 #015

Jan 31 11:48:20 localhost: * dag1.domain.com:APPLICATIONS:\Microsoft Exchange 2010 Termination request was sent to job 5087067 as requested; Reason given: Aborted

Jan 31 11:48:20 localhost:   dag1.domain.com:APPLICATIONS:\Microsoft Exchange 2010 aborted.

10 Posts

February 13th, 2015 03:00

Hi Carlos

We use NW server 8.1.2.1 and client 8.1.2 and NMM 3.0.

The nmm backup runs well now but I was just curious about the error message.

So that messages is a general error message then?

1.7K Posts

February 13th, 2015 03:00

Hello christeriversen

This is usually either a bad configuration or some other kind of failure.

Can you please check the nmm.raw file on the client?

Also could you please let us know the NW server and client versions used?

Thank you,

Carlos

10 Posts

February 13th, 2015 04:00

Nope no pool selected on the client!

1.7K Posts

February 13th, 2015 04:00

Quick question,

Do you have selected a pool on the client configuration? If so please deselect the pool, as the pool is determined within the group configuration when you select "Snapshot pool".

Thank you,

Carlos

1.7K Posts

February 13th, 2015 05:00

With NW 8.1SP1 you should upgrade to NMM 3.0 SP1

Upgrade and let us know if the issue is gone (should be gone).

Thank you,

Carlos

10 Posts

February 13th, 2015 05:00

Hi

Thats the one we are running.

NMM 3.0 SP1

I missed the 1 in last post 3.1.1

1.7K Posts

February 17th, 2015 04:00

Hi,

What is the NSR_ALT_PATH= configured for that client?

Do you have any value set in the group properties, under the advanced tab, for browse and retention policies?

Also, could you please let me know the build of NMM?

Thank you,

Carlos

10 Posts

February 17th, 2015 05:00

Hi

NSR_ALT_PATH=C:\mount_dir

No value for browse and retention

The build is 280

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