CaGee21
1 Copper

NMM Backup failure

Hi, I'm getting this error when I run my Exchange group

APPLICATIONS:\Microsoft Exchange 2010: Backup of [APPLICATIONS:\Microsoft Exchange 2010] failed

formation parameter: CIRCULAR_PROMOTION_POLICY, may not be supported

102357:nsrsnap_vss_save:Unknown Application Information parameter: NSR_EXCH_INCL_SA, may not be supported

102357:nsrsnap_vss_save:Unknown Application Information parameter: NSR_SAVE_FROM_SAVEGRP_NSRSNAP, may not be supported

102345:nsrsnap_vss_save:Data mover host name not specified. Assuming local host: jdgexchmb2.jdg.co.za

102338:nsrsnap_vss_save:Backup is level FULL. Set GLR compatibility to YES.

80271:nsrsnap_vss_save:NMM .. Valid snapshot policy. Group: "General_Production_Exchange2010_RND" Snapshot Policy: "RolloverOnly" Snapshots Per Day: "1"  Retain: "0" Backup Snapshots: "All" Level: "full".

85460:nsrsnap_vss_save:NMM .. Valid snapshot policy for Federated backup. Group: "General_Production_Exchange2010_RND" Snapshot Policy: "RolloverOnly" Snapshots Per Day: "1"  Retain: "0" Backup Snapshots: "All" Level: "full".

nsrsnap_vss_save: Exchange federated ..This is a federated backup for Exchange DAG.

NMM .. Exchange2010 Shell interface is unavailable. This may indicate that the EMC powershell library was not properly registered.

96585:nsrsnap_vss_save:NMM .. Initialization success -- Exchange shell successfully initialized. Required for Exchange 2010 or Exchange 2013.

NMM .. Exchange Shell Exception  in function GetServersDAGFQDN

Internal error.

102333 1421040777 3 0 0 58704 60584 0 jdgexchmb2.jdg.co.za nsrsnap_vss_save NSR error 21 Exiting with failure. 0

please help

Tags (3)
0 Kudos
6 Replies
CarlosRojas
4 Tellurium

Re: NMM Backup failure

Hello CaGee21

I've now moved your question to the correct (NetWorker) forum.

Please consider to select the correct group next time for higher visibility.

Thank you,

Carlos

0 Kudos
CarlosRojas
4 Tellurium

Re: NMM Backup failure

Hello CaGee21

This could indicate an issue with registering the EMC PowerShell library; to register it please do as follows:

Re-registered the powershell library:

C:\Windows\system32>Cd C:\Windows\Microsoft.NET\Framework64\v4.0.30319

C:\Windows\Microsoft.NET\Framework64\v4.0.30319>regasm "C:\Program Files\EMC NetWorker\nsr\bin\libnmexchmgmt.dll"

You shoud get an output as follows:

Microsoft .NET Framework Assembly Registration Utility version 4.0.30319.17929

for Microsoft .NET Framework version 4.0.30319.17929

Copyright (C) Microsoft Corporation.  All rights reserved.

Types registered successfully

Try again after re-registering the DLL and please let us know the results.

Thank you,

Carlos

0 Kudos
CaGee21
1 Copper

Re: NMM Backup failure

Hi Carlos

Thanks for the response, I have ran the command and still it didn't work it gave me the same error?

Thank you

0 Kudos
CarlosRojas
4 Tellurium

Re: NMM Backup failure

Hi CaGee21

Did you get this output when running the command?:

Microsoft .NET Framework Assembly Registration Utility version 4.0.30319.17929

for Microsoft .NET Framework version 4.0.30319.17929

Copyright (C) Microsoft Corporation.  All rights reserved.

Types registered successfully

If so, could you please either attach the nmm.raw file from the nodes here, or send them over to me as private message here in the forum?

Also please do check the Application and System event logs and see if there is any error there that could point you in the right direction.

Thank you,

Carlos

0 Kudos
IFIS
1 Copper

Re: NMM Backup failure

Hello Carlos,

I have the same error here.

I registered the dll

C:\Windows\Microsoft.NET\Framework64\v4.0.30319>regasm "C:\Program Files\EMC NetWorker\nsr\bin\libnmexchmgmt.dll"

Microsoft .NET Framework Assembly Registration Utility version 4.0.30319.33440

for Microsoft .NET Framework version 4.0.30319.33440

Copyright (C) Microsoft Corporation.  All rights reserved.

Types registered successfully

but the backup is still failing with the error

nsrsnap_vss_save NMM .. Exchange2010 Shell interface is unavailable. This may indicate that the EMC powershell library was not properly registered.

Note that Exchange server is version 2013

Thanks,

Enrico

0 Kudos
CarlosRojas
4 Tellurium

Re: NMM Backup failure

ifis

Have you ran NMM Config Chrcker? If so, can you please attach here the results?

Thank you,

Carlos

0 Kudos