MuruganMoorthy
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NMM .. Exchange2010 Shell interface is unavailable. This may indicate that the EMC powershell library was not properly registered.

Hi,   Can any one help me to fix this issue?  Backup getting failed in DAG environment last two days,  Previously it was fine but now its getting failed with following error.  

more sso.vb1wsbpexch01mp.sbp.ads.ny4SrJ

92347:nsrsnap:***************** Snapshot Management operation has started, logging to "C:\Program Files\EMC NetWorker\nsr\logs\nwsnap.raw" *****************05/13/16 11:18:48.810642 [nsr/save/nsrsnap

.c 611] Calling nsrrm_host

05/13/16 11:18:48.888642 [nsr/save/nsrsnap.c 886] Calling get_pool_name..

52051:nsrsnap:Printing savecmd=nsrsnap_vss_save after parsing

05/13/16 11:18:50.043042 [nsr/save/nsrsnap.c 1693] Calling snap_wait..

PhyStorageNodes -l full -q -W 78 APPLICATIONS:\Microsoft Exchange 2010

05/13/16 11:18:55.050642 [nsr/save/nsrsnap.c 1714] Calling parse_fs_logs_and_prefix..

86745:nsrsnap_vss_save:Version information for C:\Program Files\EMC NetWorker\nsr\bin\nsrsnap_vss_save.exe:

        Original file name: nsrsnap_vss_save.exe

        Version: 3.0.1.2.280

        Comments: Supporting Microsoft Volume Shadow Copy Service

102357:nsrsnap_vss_save:Unknown Application Information parameter: NSR_SAVE_FROM_SAVEGRP_NSRSNAP, may not be supported

102357:nsrsnap_vss_save:Unknown Application Information parameter: NSR_SAVE_FROM_SAVEGRP_NSRSNAP, may not be supported

102345:nsrsnap_vss_save:Data mover host name not specified. Assuming local host: vb1wsbpexch01mp

102338:nsrsnap_vss_save:Backup is level FULL. Set GLR compatibility to YES.

80271:nsrsnap_vss_save:NMM .. Valid snapshot policy. Group: "Exch_SBP-DAG_2000" Snapshot Policy: "Serverless Backup" Snapshots Per Day: "1"  Retain: "0" Backup Snapshots: "All" Level: "full".

NMM ... Using client name VB1WSBPEXCH01MP, the version of the Exchange server is Exchange 2010.

NMM .. Exchange2010 Shell interface is unavailable. This may indicate that the EMC powershell library was not properly registered.

96585:nsrsnap_vss_save:NMM .. Initialization success -- Exchange shell successfully initialized. Required for Exchange 2010 or Exchange 2013.

NMM .. Exchange Shell Exception  in function GetServersDAG

NMM .. Exchange Shell Exception  in function GetServersDAG

89403:nsrsnap_vss_save:NMM ..DAG name SBP-DAG01.sbp.ads entered for client not in a DAG. Cannot continue, please check spelling and name resolution.

37959:nsrsnap_vss_save:The group or resource is not in the correct state to perform the requested operation.

.

63335:nsrsnap_vss_save:NMM backup failed to complete successfully.

Internal error.

102333 1463152734 3 0 0 26880 23104 0 vb1wsbpexch01mp nsrsnap_vss_save NSR error 21 Exiting with failure. 0

APPLICATIONS:\Microsoft Exchange 2010: Backup of [APPLICATIONS:\Microsoft Exchange 2010] failed

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8 Replies
AkshayB1
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Re: NMM .. Exchange2010 Shell interface is unavailable. This may indicate that the EMC powershell library was not properly registered.

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MuruganMoorthy
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Re: NMM .. Exchange2010 Shell interface is unavailable. This may indicate that the EMC powershell library was not properly registered.

Unable to open this link. Can you please copy and paste.

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AkshayB1
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Re: NMM .. Exchange2010 Shell interface is unavailable. This may indicate that the EMC powershell library was not properly registered.

Here you go:

Step 1.

Try to re-register NetWorker Power Shell library for Exchange:

Open command prompt and cd to following location: C:\Windows\Microsoft.NET\Framework64\v4.0.30319

Then run following command: regasm "xxx\EMC NetWorker\nsr\bin\libnmexchmgmt.dll"
***Replace xxx with NetWorker installation path (e.g. C:\Program Files)


If this is not resolving the issue then follow step 2 otherwise you can ignore the step


Step 2.

On NetWorker Server perform following action

  • Start the command prompt as administrator
  • Stop the services: net stop nsrexecd
  • Kill the stale services: taskkill /f /im nsr*
  • Go to 'nsr' directory and rename 'tmp' and /res/jobsdb folder
  • Restart the services: net start nsrd & net start gstd
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MuruganMoorthy
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Re: NMM .. Exchange2010 Shell interface is unavailable. This may indicate that the EMC powershell library was not properly registered.

Thanks for you Answer.

But I tried already this steps,  But it is not working.  Tried both Step 1 and Step 2.  But now luck.

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AkshayB1
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Re: NMM .. Exchange2010 Shell interface is unavailable. This may indicate that the EMC powershell library was not properly registered.

Can you run the config checker again and see if its a permission issue?

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AkshayB1
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Re: NMM .. Exchange2010 Shell interface is unavailable. This may indicate that the EMC powershell library was not properly registered.

I missed to see this error in logs above "89403:nsrsnap_vss_save:NMM ..DAG name SBP-DAG01.sbp.ads entered for client not in a DAG. Cannot continue, please check spelling and name resolution."


Can you check if you have the correct DAG name entered for the client?

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rashmibisht
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Re: NMM .. Exchange2010 Shell interface is unavailable. This may indicate that the EMC powershell library was not properly registered.

HI Akshay sir

    i also facing same issue but error is different i tried Both steps given above but no luck

---------------------------------------------------------------------------------------------------------

Error

APPLICATIONS:\Microsoft Exchange 2013: Backup of [APPLICATIONS:\Microsoft Exchange 2013] failed

on Information parameter: device interface, may not be supported

102357:nsrsnap_vss_save:Unknown Application Information parameter: NSR_SAVE_FROM_SAVEGRP_NSRSNAP, may not be supported

102345:nsrsnap_vss_save:Data mover host name not specified. Assuming local host: vtrt1-xhh001v.virgintrains.local

102340:nsrsnap_vss_save:Backup is level INCR. Set GLR compatibility to NOT_ELIGIBLE.

80271:nsrsnap_vss_save:NMM .. Valid snapshot policy. Group: "VTRT_RTH_FILE_DLY_2000" Snapshot Policy: "test" Snapshots Per Day: "1"  Retain: "0" Backup Snapshots: "All" Level: "incr".

NMM ... Using client name VTRT1-XHH001V, the version of the Exchange server is Exchange 2013.

NMM .. Exchange2010 Shell interface is unavailable. This may indicate that the EMC powershell library was not properly registered.

96585:nsrsnap_vss_save:NMM .. Initialization success -- Exchange shell successfully initialized. Required for Exchange 2010 or Exchange 2013.

NMM .. Exchange Shell Exception  in function GetServersDAG

NMM .. Exchange Shell Exception  in function GetServersDAG

47363:nsrsnap_vss_save: nsrpsd service is running on VTRT1-XHH001V.virgintrains.local.

NMM .. Exchange Shell Exception  in function GetDatabaseDistinguishedName

NMM .. Exchange Shell Exception  in function GetDatabaseObjectClass

NMM .. Exchange Shell Exception  in function CheckDBExists

NMM .. Exchange Shell Exception  in function IsPublicFolderDatabase

NMM .. Exchange Shell Exception  in function IsMounted

82624:nsrsnap_vss_save:Save set name APPLICATIONS:\Microsoft Exchange 2013 is valid.

NMM .. The active copy of the database [DB01_2013] is currently dismounted.  Backup not performed.

37959:nsrsnap_vss_save:The parameter is incorrect.

.

63335:nsrsnap_vss_save:NMM backup failed to complete successfully.

Internal error.

102333 1466585464 3 0 0 11440 1824 0 vtrt1-xhh001v.virgintrains.local nsrsnap_vss_save NSR error 21 Exiting with failure. 0

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AkshayB1
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Re: NMM .. Exchange2010 Shell interface is unavailable. This may indicate that the EMC powershell library was not properly registered.

Sorry for the delay Rashmi. Did you resolve the issue?

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