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allenwliu
1 Nickel

NW 8.2+ Hyper-V 2012R2: Backup error: nsrsnap_vss_save slave job failure

Hi ,

I am working in the env like this:

NW 8.2 with NMM, Hyper-V 2012R2 , CSV , 4 nodes (infra01,02,03,04).

I configured CSV client with APPLICATION saveset for a VM on infra03 and put it in a group. Put *@* in remote access field. When running backup, there was error " nsrsnap_vss_save: A slave job failure has been identied. Atop all slave jobs ...." ( See full message below). It tells to check NMM.raw. But I can't find NMM.raw on any of 4 nodes.

Can anyone help ?

------ Full Error ------------------------------

APPLICATIONS:\Microsoft Hyper-V: Backup of [APPLICATIONS:\Microsoft Hyper-V] failed

ion parameter: NSR_SAVE_FROM_SAVEGRP_NSRSNAP, may not be supported

102345:nsrsnap_vss_saveSmiley Very Happyata mover host name not specified. Assuming local host: infra03.msehc.com

102338:nsrsnap_vss_save:Backup is level FULL. Set GLR compatibility to YES.

85460:nsrsnap_vss_save:NMM .. Valid snapshot policy for Federated backup. Group: "aliutestgrp" Snapshot Policy: "RolloverOnly" Snapshots Per Day: "1"  Retain: "0" Backup Snapshots: "All" Level: "full".

This is a federated backup for Hyper-V CSV.

Non-CSV VMs, Application savesets and other File System savesets will be skipped from the backup operation.

The list of Modified Proxy Server are:

infra03.msehc.com

Starting slave backup job on host : infra03.msehc.com.

51340:nsrsnap_vss_save:jobhandler(340): Created Job ID: 362

    Save command: nsrsnap_vss_save.exe -s networker.msehc.com -g aliutestgrp -m Infra03.MSEHC.com -l full -W 78 -LL -Z infracluster -A optype=conventional -A NSR_SAVE_FROM_SAVEGRP_NSRSNAP=Yes -A NSR_SNAP_TYPE=vss -A NSR_FEDERATED_BACKUP=yes -A NSR_PARENT_JOBID=351 -A snap_sessionid=1412437077 -A NSR_SAVE_FROM_SAVEGRP_NSRSNAP=Yes -A NSR_PS_DEBUG_ID=1412437076 -A NSRSNAP_JOBID=359 -A *GLR_OFFSET_MAP=Yes -A NSR_INDEX_CLIENT=InfraCluster.MSEHC.com -c infra03.msehc.com "APPLICATIONS:\\Microsoft Hyper-V\\WAP02" "APPLICATIONS:\\Mi

Signal message recieved from : infra03.msehc.com.

115724:nsrsnap_vss_saveSmiley FrustratednapShot creation completed in all nodes sending Completion Signal

95937:nsrsnap_vss_save:A slave job failure has been identified, stopping all slave jobsNMM...Hyper-V CSV backup failed on Node '', Please check NMM.raw file for more details.

96821:nsrsnap_vss_save:NMM...Hyper-V CSV backup failed on Node '', Please check NMM.raw file for more details.

Internal error.

102333 1412437705 3 0 0 7048 3476 0 infra03.msehc.com nsrsnap_vss_save NSR error 21 Exiting with failure. 0

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6 Replies
ble1
5 Iridium

Re: NW 8.2+ Hyper-V 2012R2: Backup error: nsrsnap_vss_save slave job failure

Anything more in NMM raw file and even log?

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allenwliu
1 Nickel

Re: NW 8.2+ Hyper-V 2012R2: Backup error: nsrsnap_vss_save slave job failure

As I indicated in the original message, I couldn't find NMM.raw file on any node.

I saw snap.raw and daemon.raw in C:\"Program Files"\"EMC Networker"\nsr\logs on a node. No related info can be seen.

Does NMM.raw suppose to be there ? If no NMM.raw does not exist, does it mean it hasn't come to the stage that NMM runs ?

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Re: NW 8.2+ Hyper-V 2012R2: Backup error: nsrsnap_vss_save slave job failure

Please, look here "C:\Program Files\EMC NetWorker\nsr\applogs"

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CarlosRojas
4 Tellurium

Re: NW 8.2+ Hyper-V 2012R2: Backup error: nsrsnap_vss_save slave job failure

Hello allenwliu

Can you please attach the nmm.raw files from the Hyper-V nodes to take a look?

The file is located under:

C:\Program Files\EMC NetWorker\nsr\applogs (change the drive letter if you installed NetWorker on another drive).

Thank you,

Carlos

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allenwliu
1 Nickel

Re: Re: NW 8.2+ Hyper-V 2012R2: Backup error: nsrsnap_vss_save slave job failure

See attached NMM.raw file ( after being rendered).

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allenwliu
1 Nickel

Re: Re: NW 8.2+ Hyper-V 2012R2: Backup error: nsrsnap_vss_save slave job failure

Just got it works. The issue was caused by duplicate clients.

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