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October 11th, 2013 06:00

NW8: unable to contact the console server. the server may still be initializing

Hi all,

I installed Networker Server and NMC (version 8.0.2.3) on a Windows 2012 (64Bit) host.

When I want to start the NMC (directly one the server via RDP session with IE10) the following error occurs:

"Unable to contact the Console server. The server may still be initializing"

Java versions I tried are 1.7.0_40 and 1.7.0_25, but the error remains the same.

Hints in the internet or here in the community deal with older Networker versions.

But I use the latest.

In the error message guide i found:

Type: Fatal error

Source Gstd

DescriptionUnable to launch the NetWorker Console on Linux, UNIX, or AIX platforms. # hm, I use Windows here

The problem may be addressed by performing one or more of the following actions:

The ::1 entry may be missing from the /etc/hosts file on the NetWorker client. Ensure
that this entry is added in the following format:
::1 localhost aliases

If the IP address/hostname of the NetWorker Console server is modified or protocols
such as IPv6 are added or removed, shutdown the Console server and run the
gstconfig command. For more information, refer to the most recent release of the
NetWorker Administration Guide.

I verified that hosts entries are correct.

Any more hints how to get the NMC going?

Do I need a special Java Version 1.7_x here?

Best regards

Lars

October 13th, 2013 07:00

Thank you guys for your hints.

I just tried to re-install the NMC and voila now it works.

Don't really know why.

Best Regards

Lars

1.2K Posts

October 11th, 2013 18:00


Can you open NMC on the local host directly (not using RDS)?

If not, you'd verify whether GST service on the NMC host is started or not.

14.3K Posts

October 13th, 2013 04:00

I suspect your sybase didn't come up as it should, but there is easy way to check that - check NMC logs.  Go to NMC folder and under logs inspect the files.

14.3K Posts

October 13th, 2013 08:00

Sybase database issue.

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