Sltn

22 Posts

2650

November 28th, 2017 00:00

Networker Management Console does not list tape library

I have installed Networker 9 on windows server 2012R2, I try to add physical libraries( Fujitsu Eternus LT20):

zoning is well done, drivers installed.

The tape drives are recognized and the OS can "see" the devices (inquire cmd).

I have this results:

1. on the product environment: jbconfig command returns this error" "scsi command MODE_SENSE failed"

NMC says "error communicating to library because no serial number returned" and "cannot be auto configured it may be claimed by another device"

2. I tryed in my lab environement by jbconfig it says "All the Jukeboxes that are connected are already configured.

No new jukeboxes are found on host .."

on Networker8 I don't have this issue.

something missing..any help?

Regards.

Responses(7)

B1

bingo.1

2.4K Posts

0

November 28th, 2017 06:00

- If there is no serial number available/assigned, you cannot detect that from the GUI but must use jbconfig.

- If the jukebox has been detected, it must be configured first before you can delete it.

- If ther is a jukebox already present, you must delete it if you want to detect and/or reconfigure it.

What does 'inquire' say? - run it on the host which controls the robot. And share the result, please.

Sltn

22 Posts

0

November 28th, 2017 06:00

1.as mentioned I tryed with jbconfig but it returns error.

2.cannot configure the jukebox detected by GUI nor jbconfig.

3.cannot delete the jukebox(it is not listed on GUI), which cmd I can use then ?

we have a Data Domain and two Fujitsu Jukebox

the output of Inquire:

scsidev@18.0.0:DGC VRAID 0533|Disk, \\.\PhysicalDrive1

S/N: CKM00153700145

WWNN=6006016028203E0032AD8CF3BAA4E511

PORT=00000005

VBNN=00000000000000000000000000000000

UNKN=00000001

scsidev@18.0.1:DGC VRAID 0533|Disk,

scsidev@18.1.0:STK L180 0306|Autochanger (Jukebox),

S/N: 5010490000

ATNN=STK L180 5010490000

scsidev@18.1.1:IBM ULTRIUM-TD5 8711|Tape, \\.\Tape2147483646

S/N: 5010490001

ATNN=IBM ULTRIUM-TD5 5010490001

WWNN=200A343930303031

encryption unsupported

scsidev@18.1.2:IBM ULTRIUM-TD5 8711|Tape, \\.\Tape2147483645

S/N: 5010490002

ATNN=IBM ULTRIUM-TD5 5010490002

WWNN=200A343930303032

encryption unsupported

scsidev@18.1.3:IBM ULTRIUM-TD5 8711|Tape, \\.\Tape2147483644

S/N: 5010490003

ATNN=IBM ULTRIUM-TD5 5010490003

WWNN=200A343930303033

encryption unsupported

scsidev@18.1.4:IBM ULTRIUM-TD5 8711|Tape, \\.\Tape2147483643

S/N: 5010490004

ATNN=IBM ULTRIUM-TD5 5010490004

WWNN=200A343930303034

encryption unsupported

scsidev@18.1.5:IBM ULTRIUM-TD5 8711|Tape, \\.\Tape2147483642

S/N: 5010490005

ATNN=IBM ULTRIUM-TD5 5010490005

WWNN=200A343930303035

encryption unsupported

scsidev@18.1.6:IBM ULTRIUM-TD5 8711|Tape, \\.\Tape2147483641

S/N: 5010490006

ATNN=IBM ULTRIUM-TD5 5010490006

WWNN=200A343930303036

encryption unsupported

scsidev@18.1.7:IBM ULTRIUM-TD5 8711|Tape, \\.\Tape2147483640

S/N: 5010490007

ATNN=IBM ULTRIUM-TD5 5010490007

WWNN=200A343930303037

encryption unsupported

scsidev@18.1.8:IBM ULTRIUM-TD5 8711|Tape, \\.\Tape2147483639

S/N: 5010490008

ATNN=IBM ULTRIUM-TD5 5010490008

WWNN=200A343930303038

encryption unsupported

scsidev@18.1.9:IBM ULTRIUM-TD5 8711|Tape, \\.\Tape2147483638

S/N: 5010490009

ATNN=IBM ULTRIUM-TD5 5010490009

WWNN=200A343930303039

encryption unsupported

scsidev@18.1.10:IBM ULTRIUM-TD5 8711|Tape, \\.\Tape2147483637

S/N: 501049000A

ATNN=IBM ULTRIUM-TD5 501049000A

WWNN=200A343930303041

encryption unsupported

scsidev@18.3.0:HP Ultrium 6-SCSI 251B|Tape,

scsidev@18.3.1:FUJITSU ETERNUS LT S2 2.07|Autochanger (Jukebox),

scsidev@18.4.0:DGC VRAID 0533|Disk,

scsidev@26.0.0:DGC VRAID 0533|Disk,

scsidev@26.0.1:DGC VRAID 0533|Disk, \\.\PhysicalDrive2

S/N: CKM00153700145

WWNN=6006016028203E004126C61B9BA8E511

PORT=00000006

VBNN=00010000000000000001000000000000

UNKN=00000001

scsidev@26.1.0:IBM ULTRIUM-TD5 8711|Tape, \\.\Tape2147483634

S/N: 501049000B

ATNN=IBM ULTRIUM-TD5 501049000B

WWNN=200B343930303042

encryption unsupported

scsidev@26.1.1:IBM ULTRIUM-TD5 8711|Tape, \\.\Tape2147483633

S/N: 501049000C

ATNN=IBM ULTRIUM-TD5 501049000C

WWNN=200B343930303043

encryption unsupported

scsidev@26.1.2:IBM ULTRIUM-TD5 8711|Tape, \\.\Tape2147483632

S/N: 501049000D

ATNN=IBM ULTRIUM-TD5 501049000D

WWNN=200B343930303044

encryption unsupported

scsidev@26.1.3:IBM ULTRIUM-TD5 8711|Tape, \\.\Tape2147483631

S/N: 501049000E

ATNN=IBM ULTRIUM-TD5 501049000E

WWNN=200B343930303045

encryption unsupported

scsidev@26.1.4:IBM ULTRIUM-TD5 8711|Tape, \\.\Tape2147483630

S/N: 501049000F

ATNN=IBM ULTRIUM-TD5 501049000F

WWNN=200B343930303046

encryption unsupported

scsidev@26.1.5:IBM ULTRIUM-TD5 8711|Tape, \\.\Tape2147483629

S/N: 5010490010

ATNN=IBM ULTRIUM-TD5 5010490010

WWNN=200B343930303130

encryption unsupported

scsidev@26.1.6:IBM ULTRIUM-TD5 8711|Tape, \\.\Tape2147483628

S/N: 5010490011

ATNN=IBM ULTRIUM-TD5 5010490011

WWNN=200B343930303131

encryption unsupported

scsidev@26.1.7:IBM ULTRIUM-TD5 8711|Tape, \\.\Tape2147483627

S/N: 5010490012

ATNN=IBM ULTRIUM-TD5 5010490012

WWNN=200B343930303132

encryption unsupported

scsidev@26.1.8:IBM ULTRIUM-TD5 8711|Tape, \\.\Tape2147483626

S/N: 5010490013

ATNN=IBM ULTRIUM-TD5 5010490013

WWNN=200B343930303133

encryption unsupported

scsidev@26.1.9:IBM ULTRIUM-TD5 8711|Tape, \\.\Tape2147483625

S/N: 5010490014

ATNN=IBM ULTRIUM-TD5 5010490014

WWNN=200B343930303134

encryption unsupported

scsidev@26.3.0:HP Ultrium 6-SCSI 251B|Tape, \\.\Tape2147483636

S/N: HUJ52847K3

ATNN=HP Ultrium 6-SCSI HUJ52847K3

WWNN=2001901B0E2212B2

WWPN=2003901B0E2212B2

WW2N=2001901B0E2212B2

PORT=00000002

UNKN=00000000

Can Encrypt & Decrypt

scsidev@26.3.1:FUJITSU ETERNUS LT S2 2.07|Autochanger (Jukebox),

scsidev@26.5.0:DGC VRAID 0533|Disk,

scsidev@35.0.0:FTS PRAID CM400i 4.25|Disk, \\.\PhysicalDrive0

S/N: 00c1258952d8cc0a1e30f72902570003

WWNN=600300570229F7301E0ACCD8528925C1

scsidev@35.64.0: RAID DummyDevice 0001|Unknown Device Type,

7 Disk, 22 Tape, 3 Autochanger (Jukebox), 1 Unknown Device Type, Total: 33

B1

bingo.1

2.4K Posts

0

December 4th, 2017 09:00

I forgot to mention that the same or equivalent seems to apply for the erternus hardware. A kind of driver is obviously missing.

B1

bingo.1

2.4K Posts

0

December 4th, 2017 09:00

The library is visible as a SCSI device but it has no device name assigned.

If it is Windows compatible, you should see something like "\\.\changer0" which is not the case.

Especially STK libraries are ACSLS driven. My guess is that you do not have this software installed (ATK Library Manager).

See https://docs.oracle.com/cd/E19323-01/en/MT9112/MT9112.pdf

for details.

Sltn

22 Posts

0

December 10th, 2017 00:00

Hello,

I verified the compatibity and drivers with Fujitsu and microsoft team support and all is well.

I still have the problem.

SurajPujari

155 Posts

0

December 12th, 2017 11:00

are there two libraries connected to the same server?

Your output shows two autochangers....does a simple scan of devices shows up library on NetWorker?

Sltn

22 Posts

0

December 13th, 2017 00:00

we have Data Domain vtl and two fujitsu tape libraries.

a scan or an attempt to configure libraries on Networker shows only the Data domain VTL

View All

No Events found!