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Not able to create backup policy for VBA


Has  anyone experience the problem below?  Your help is appreciated.

ERROR: “Create and/or update operations failed for the following VBA's: ebra01.cdbkp.xxx.com

Detailed logs:

; Could not add Data Domain host datadomain1-nas to VBA ebra01.cdbkp.xxx.com, error: VBA returned status of FAILURE: details "NW_1003:MC SDK Adapter Error related to DDR datadomain1-nas.

E30958:Description: The DDBoost user is not set on the Data Domain system. The DDBoost user must be set in order to perform backups and restores. Data: null Remedy: Set the DDBoost user by running the 'ddboost set user-name' command on the Data Domain system. Domain:  Publish Time: 0 Severity: PROCESS Source Software: MCS:DD Summary: The DDBoost user is not set. Type: ERROR


after 1 retries.”

Logs from nwserv and ebra attached ( please let me know in case you need full scope of logs ~ 350 MB)

sysadmin@dd2500# uname

Data Domain OS


root@ebra01:/etc/#: rpm -qa --last | egrep -i 'emc|avamar'

AvamarNWComm-7.0.160-11 Fri 13 Sep 2013 12:02:58 PM EEST

AvamarVMwareCombined-CIM-7.0.160-11 Fri 13 Sep 2013 12:02:57 PM EEST

AvamarVMwareCombined-7.0.160-11 Fri 13 Sep 2013 12:02:53 PM EEST

download-AvamarVMwareCombined-linux-x86-iso-7.0.160-11 Fri 13 Sep 2013 12:02:23 PM EEST

AvamarVMwareFLR-NTFS-7.0.160-11 Fri 13 Sep 2013 12:02:21 PM EEST

avamar-adaptor-7.0.60-11 Fri 13 Sep 2013 11:20:15 AM EEST

ruby-1.9.1p243-2.EMC.SLES11 Fri 13 Sep 2013 10:27:57 AM EEST

[root@nwserv1 ~]# rpm -qa | grep -i lgt






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2 Replies
1 Nickel

Re: Not able to create backup policy for VBA


Did you checked that the VBA is online and success ? And did you change anything on the dd like the ddboost password ? If yes then you need to update the password of the ddboost user in the devices properties on nmc and also on the vba you need to edit the dd configuration.

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Re: Not able to create backup policy for VBA

rwong, Is this a new set up? Or are you just trying to edit the existing configuration ?

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