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Not able to create backup policy for VBA
Hi,
Has anyone experience the problem below? Your help is appreciated.
ERROR: “Create and/or update operations failed for the following VBA's: ebra01.cdbkp.xxx.com
Detailed logs:
; Could not add Data Domain host datadomain1-nas to VBA ebra01.cdbkp.xxx.com, error: VBA returned status of FAILURE: details "NW_1003:MC SDK Adapter Error related to DDR datadomain1-nas.
E30958:Description: The DDBoost user is not set on the Data Domain system. The DDBoost user must be set in order to perform backups and restores. Data: null Remedy: Set the DDBoost user by running the 'ddboost set user-name' command on the Data Domain system. Domain: Publish Time: 0 Severity: PROCESS Source Software: MCS:DD Summary: The DDBoost user is not set. Type: ERROR
".
after 1 retries.”
Logs from nwserv and ebra attached ( please let me know in case you need full scope of logs ~ 350 MB)
sysadmin@dd2500# uname
Data Domain OS 6.0.2.0-575017
root@ebra01:/etc/#: rpm -qa --last | egrep -i 'emc|avamar'
AvamarNWComm-7.0.160-11 Fri 13 Sep 2013 12:02:58 PM EEST
AvamarVMwareCombined-CIM-7.0.160-11 Fri 13 Sep 2013 12:02:57 PM EEST
AvamarVMwareCombined-7.0.160-11 Fri 13 Sep 2013 12:02:53 PM EEST
download-AvamarVMwareCombined-linux-x86-iso-7.0.160-11 Fri 13 Sep 2013 12:02:23 PM EEST
AvamarVMwareFLR-NTFS-7.0.160-11 Fri 13 Sep 2013 12:02:21 PM EEST
avamar-adaptor-7.0.60-11 Fri 13 Sep 2013 11:20:15 AM EEST
ruby-1.9.1p243-2.EMC.SLES11 Fri 13 Sep 2013 10:27:57 AM EEST
[root@nwserv1 ~]# rpm -qa | grep -i lgt
lgtoserv-8.2.3.1-1.x86_64
lgtonode-8.2.3.1-1.x86_64
lgtonmc-8.2.3.1-1.x86_64
lgtoclnt-8.2.3.1-1.x86_64
lgtoman-8.2.3.1-1.x86_64
Anonymous
5 Practitioner
5 Practitioner
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274.2K Posts
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February 18th, 2018 12:00
Hi,
Did you checked that the VBA is online and success ? And did you change anything on the dd like the ddboost password ? If yes then you need to update the password of the ddboost user in the devices properties on nmc and also on the vba you need to edit the dd configuration.
crazyrov
4 Operator
4 Operator
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1.3K Posts
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February 20th, 2018 02:00
rwong, Is this a new set up? Or are you just trying to edit the existing configuration ?