Not able to create backup policy for VBA

Question

Hi, Has  anyone experience the problem below?  Your help is appreciated. ERROR: 'Create and/or update operations failed for the following VBA's: ebra01.cdbkp.xxx.com Detailed logs: ; Could not add Data Domain host datadomain1-nas to VBA ebra01.cdbkp.xxx.com, error: VBA returned status of FAILURE: details 'NW_1003:MC SDK Adapter Error related to DDR datadomain1-nas. E30958:Description: The DDBoost user is not set on the Data Domain system. The DDBoost user must be set in order to perform backups and restores. Data: null Remedy: Set the DDBoost user by running the 'ddboost set user-name' command on the Data Domain system. Domain:  Publish Time: 0 Severity: PROCESS Source Software: MCS:DD Summary: The DDBoost user is not set. Type: ERROR '. after 1 retries.' Logs from nwserv and ebra attached ( please let me know in case you need full scope of logs ~ 350 MB) sysadmin@dd2500# uname Data Domain OS 6.0.2.0-575017     root@ebra01:/etc/#: rpm -qa --last | egrep -i 'emc|avamar' AvamarNWComm-7.0.160-11 Fri 13 Sep 2013 12:02:58 PM EEST AvamarVMwareCombined-CIM-7.0.160-11 Fri 13 Sep 2013 12:02:57 PM EEST AvamarVMwareCombined-7.0.160-11 Fri 13 Sep 2013 12:02:53 PM EEST download-AvamarVMwareCombined-linux-x86-iso-7.0.160-11 Fri 13 Sep 2013 12:02:23 PM EEST AvamarVMwareFLR-NTFS-7.0.160-11 Fri 13 Sep 2013 12:02:21 PM EEST avamar-adaptor-7.0.60-11 Fri 13 Sep 2013 11:20:15 AM EEST ruby-1.9.1p243-2.EMC.SLES11 Fri 13 Sep 2013 10:27:57 AM EEST [root@nwserv1 ~]# rpm -qa | grep -i lgt lgtoserv-8.2.3.1-1.x86_64 lgtonode-8.2.3.1-1.x86_64 lgtonmc-8.2.3.1-1.x86_64 lgtoclnt-8.2.3.1-1.x86_64 lgtoman-8.2.3.1-1.x86_64

crazyrov · Answer

rwong, Is this a new set up? Or are you just trying to edit the existing configuration ?

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