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Nsrsnap_vss_save -? -v displays errors

Nsrsnap_vss_save -? -v

NMM .. changing backup name MAILBOX to primary name mailbox.fqdn for multi NIC client.

List of valid saveset entries for APPLICATIONS on client mailbox.fqdn ...

Initializing data to display...

63362:nsrsnap_vss_save:NMM .. error received during Replication Manager gathering of Writer metadata.  Details in nmm.raw on mailbox.fqdn.

49931:nsrsnap_vss_save:RM .. 024077 ERROR:Unable to get the writer metadata for Microsoft Exchange Replica Writer ({e8132975-6f93-4464-a53e-1050253ae220})

49931:nsrsnap_vss_save:RM .. 024077 ERROR:Unable to get the writer metadata for Microsoft Exchange Replica Writer ({e8132975-6f93-4464-a53e-1050253ae220})

63351:nsrsnap_vss_save:NMM .. failed to successfully gather VSS metadata for active writers -- error 0x8007139f. Backup cannot continue.

The requested display of supported Writer formats cannot be provided due to error -- 0x8007139f in processing.

102332:nsrsnap_vss_save:Exiting with success.

This is running on the passive node and the Microsoft Exchange Replica Writer is present and stable as are all the other writers.

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2 Replies
CarlosRojas
4 Germanium

Re: Nsrsnap_vss_save -? -v displays errors

Hi @CLEB

Please run the following command on the Exchange nodes:

vssclupdate

After that please run the following command:

nsrsnap_vss_save -v -?

If still fails please check the log in information for the user starting up the service Replication Manager Exchange Interface, as most likely that user doesn't have enough permissions.

To verify please also run NMM config checker with the same user and let us know the results.

Also you can check the Application and System event logs.

Thank you,

Carlos

Re: Nsrsnap_vss_save -? -v displays errors

Carlos Rojas

We found the problem, the Replication Manager Exchange Interface service user had logon as a service rights but also deny logon as a service!

Now we receive proper information when running nsrsnap_vss_save -v -?

The client is setup in Networker with these commands:

NSR_SNAP_TYPE=vss

NSR_ALT_PATH=m:\networker

NSR_EXCH_CHECK=no

NSR_EXCH2010_DAG=DAGJER601.hermes.si.socgen

NSR_EXCH2010_BACKUP=passive

NSR_CHECK_JET_ERRORS=no

We are going to try a test backup at the weekend.

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