Start a Conversation

Unsolved

This post is more than 5 years old

654

October 7th, 2008 01:00

PowerSnap problems

Hello,

We have installed PowerSnap module 2.4 for NetWorker 7.3.4.
Application host and proxy host are on win2k3 and NetWorker server is on Solaris.

After done everything by the book from the install guide we have a error message after starting backup in the NMC in the log we are finding next lines:
emc_snapview::isSnappable: c0t0d0 appears to not be snappable
clarDirectoryService::isServiceSupported
Snapshot not supported : Vendor : emcclar Object : \\.\PHYSICALDRIVE1

When we list the snapable luns we can find our targeted one but when we start NW backup we get the message that lun is not snapable.

We would really appreciate some help with this issue.

If you need any other additional information, Please don't hesitate to ask.

Thanks and Best regards,
Bojan

14.3K Posts

October 7th, 2008 14:00

c0t0d0 is I guess name give by PowerPath? Can you check to what it drive does it points? In other words, can you check if it points to PHYSICALDRIVE1?

Usually, first drive is used by OS and that one is not snappable - are you sure this is the disk you are after? I just worked with Symmetrix, but what happens here is API talks to CLARiiON and it returns that drive you selected is not snappable.

15 Posts

October 9th, 2008 12:00

Hello Hrvoje,

Thanks for your reply.

We will check you suggestion and updete you on this issue probably after weekend since our customer engineers are out of office tomorrow.

Best regards,
Bojan

12 Posts

July 13th, 2010 13:00

Hello,

I have the same issue.  Did you find the solution to your problem ?

Thanks in advance,

Christian Carrier

No Events found!

Top