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Godzy
2 Bronze

Problems with NMM against Exchange

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Hi folks,

We are trying to backup MSExchange 2010 Servers and always have the same error on all 3 servers. As far as I understand the problem on VSS. Could you please explain how to fix it. It shoud be active but every time it is aborted due to inactivity. What should I check, ports, group/client settings?

All servers have the same conf and OS: Win2K3, NW 7.6.5, v2.5.1_NMM2.3_drop18.Build.61, MS Exchange Writer

NSR_SNAP_TYPE=vss

NSR_EXCH_CHECK=no

NSR_ALT_PATH=C:\Snap_mnt

52051:nsrsnap:Printing savecmd=nsrsnap_vss_save after parsing

79549:nsrsnap:[nsrsnap.c 1891] Invoking command: "nsrsnap_vss_save -A  optype=conventional  -A "NSR_SNAP_TYPE=vss"  -A "NSR_EXCH_CHECK=no"  -A "NSR_ALT_PATH=C:\Snap_mnt"  -A NSR_PARENT_JOBID=6050085  -c clnt.dmn -g "MSExch_FA" -LL -m clnt.dmn -s srv.dmn -l full -q -W 78  -A snap_sessionid=1415912036 "APPLICATIONS:\Microsoft Exchange Writer

  1. clnt.dmn  aborted due to inactivity

Thank you very much for your time

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CarlosRojas
4 Beryllium

Re: Problems with NMM against Exchange

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Hi Godzy,

Have you set a value=0 to all fields in the group configurarion in the advanced tab?

Thank you,

Carlos

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Godzy
2 Bronze

Re: Problems with NMM against Exchange

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Sorry, target systems have MS Exchange 2003 intalled

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CarlosRojas
4 Beryllium

Re: Problems with NMM against Exchange

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Hi Godzy,

Have you set a value=0 to all fields in the group configurarion in the advanced tab?

Thank you,

Carlos

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Godzy
2 Bronze

Re: Problems with NMM against Exchange

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No, I have  Inactivity Timeout=30.Fixed. Now I see, but as far as I understand I need to check VSS performance because 30 min without any activity looks very strange.

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Godzy
2 Bronze

Re: Problems with NMM against Exchange

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And Thank you very much Carlos

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CarlosRojas
4 Beryllium

Re: Problems with NMM against Exchange

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Hi Godzy,

Setting all those values to 0 is required as this will prevent savegrp to timeout while VSS is creating and mounting the snapshot, so please give it a try and let us know.

Thank you,

Carlos

Godzy
2 Bronze

Re: Problems with NMM against Exchange

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Thank you, will try today

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CarlosRojas
4 Beryllium

Re: Problems with NMM against Exchange

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Hello godzy

Did you have the chance to perform the test? If so, how did it go?

Thank you,

Carlos

Godzy
2 Bronze

Re: Problems with NMM against Exchange

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Yep, everything works as it should. This was exactly the reason in our case. Thank you very much

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CarlosRojas
4 Beryllium

Re: Problems with NMM against Exchange

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Great news,

Glad to hear your issue is now solved.

Thank you,

Carlos

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