dev_dutta
1 Copper

Re: SAP backup Groups configured through Split mirror Option are getting into hang state after upgrading Networker server from Solaris10 to Solaris11.Index & bootstrap are not getting updated due to which the Group remains in running mode.

Hi,

We did below things –

Case-1- Carried out OS Kernel patch update in Solaris-10(Old Networker server). No changes to NSR installation.

Case-2- Replaced the Old Networker server/hardware as it’s out of hardware support. Here we copied old “res,mm & Index”.

In both scenario problem is same.

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dev_dutta
1 Copper

Re: SAP backup Groups configured through Split mirror Option are getting into hang state after upgrading Networker server from Solaris10 to Solaris11.Index & bootstrap are not getting updated due to which the Group remains in running mode.

In case 2- We also installed Solaris-11

From: Devdutta Mohanty (WI01 - GIS - ENU)

Sent: Sunday, May 3, 2015 6:55 PM

To: 'jive-735985249-6ujy-2-iwz6@emc-ecn.hosted.jivesoftware.com'

Subject: RE: - SAP backup Groups configured through Split mirror Option are getting into hang state after upgrading Networker server from Solaris10 to Solaris11.Index & bootstrap are not getting updated due to which the Group remains i...

Hi,

We did below things –

Case-1- Carried out OS Kernel patch update in Solaris-10(Old Networker server). No changes to NSR installation.

Case-2- Replaced the Old Networker server/hardware as it’s out of hardware support. Here we copied old “res,mm & Index”.

In both scenario problem is same.

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ble1
1 Copper

Re: SAP backup Groups configured through Split mirror Option are getting into hang state after upgrading Networker server from Solaris10 to Solaris11.Index & bootstrap are not getting updated due to which the Group remains in running mode.

And I assume you use 8.1.x at minimum, right?  Anyway, can you:

a) stop NW server

b) do mv /nsr/res/nsrladb /nsr/res/nsrladb.orig

c) rm -rf /nsr/res/jobsdb

d) start NW server

If above doesn't help, run index&bootstrap backup (savegrp -O) on one of the groups and check where is breaks via debug log collection, but it would be also good to show us also logs (and even daemon.raw rendered at its basic level).

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dev_dutta
1 Copper

Re: SAP backup Groups configured through Split mirror Option are getting into hang state after upgrading Networker server from Solaris10 to Solaris11.Index & bootstrap are not getting updated due to which the Group remains in running mode.

Hi,

Will let you know tomorrow around 2PM(IST) and also share you the logs (daemon & debug) once below changes are carried out.

Meanwhile can you pls let me know what you did when you faced similar problem.

Networker version is 8.1.7

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ble1
1 Copper

Re: SAP backup Groups configured through Split mirror Option are getting into hang state after upgrading Networker server from Solaris10 to Solaris11.Index & bootstrap are not getting updated due to which the Group remains in running mode.

My problem was not related to backup server, but rather remote storage node.  I removed nsrladb at the end and also removed nsrauth entries for storage node (as there would be new ones created once I rename nsrladb).

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dev_dutta
1 Copper

Re: SAP backup Groups configured through Split mirror Option are getting into hang state after upgrading Networker server from Solaris10 to Solaris11.Index & bootstrap are not getting updated due to which the Group remains in running mode.

?Hi,

Pls. find below logs(nsr/applogs) where the backup is not getting completed.

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dev_dutta
1 Copper

Re: Re: SAP backup Groups configured through Split mirror Option are getting into hang state after upgrading Networker server from Solaris10 to Solaris11.Index & bootstrap are not getting updated due to which the Group remains in running mode.

Pls. find attached error logs

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ble1
1 Copper

Re: SAP backup Groups configured through Split mirror Option are getting into hang state after upgrading Networker server from Solaris10 to Solaris11.Index & bootstrap are not getting updated due to which the Group remains in running mode.

Are you familiar with NetWorker? Because applogs are of no use here.  If your backup of index/bootstrap fails, we need daemon.raw part rendered which shows the issue.  applogs area is used for backup of modules (in some instances) and backup of index/bootstrap is not related to module operations - therefore not usable in this case.

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dev_dutta
1 Copper

Re: SAP backup Groups configured through Split mirror Option are getting into hang state after upgrading Networker server from Solaris10 to Solaris11.Index & bootstrap are not getting updated due to which the Group remains in running mode.

?Hi,

Check the Topic what I've mentioned i.e. Index & Bootstrap are not getting updated in SAP Split mirror backup which obvious a module backup.

Daemon.log doesn't show any error as the group never ends because there is no Index & Bootstrap updation.

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ble1
1 Copper

Re: SAP backup Groups configured through Split mirror Option are getting into hang state after upgrading Networker server from Solaris10 to Solaris11.Index & bootstrap are not getting updated due to which the Group remains in running mode.

And do you have pending message?  In what state is the device which is supposed to have streams written?  Did you run debug mode to see more information?  Perhaps best thing to speed it up would be to have support run webex and fix it quickly (should be 30-45 minute job assuming they can confirm with test this is an issue due to earlier specific entry in DB which is no longer the match now).  You also said you changed HW, but you never said where do you write i&b - is it tape? If so, if SCSI order the same now as it was before?  So, plenty of small things to verify, but if you are out of time - engage support.  At this point, SAP split mirror is hardly related at all (you can set no index save on it to skip it unless you use backup server itself as proxy host).

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